At a Glance
- Tasks: Lead the delivery of compliant Landlord’s Certificates and improve service delivery.
- Company: Join L&Q, a leading housing association dedicated to quality homes and community support.
- Benefits: Enjoy a competitive salary, excellent pension, 28+ days leave, and lifestyle benefits.
- Other info: Hybrid working model with opportunities for professional growth in a diverse environment.
- Why this job: Make a real impact on building safety and help residents navigate important regulations.
- Qualifications: Strong understanding of building safety legislation and excellent organisational skills required.
The predicted salary is between 37451 - 41045 £ per year.
Contract Type: Permanent, Full Time, 35 hours per week
Salary: £37,451 per annum to £41,045 per annum (London weighted salary), £33,688 per annum to £37,093 per annum (Regional salary), depending on experience
Grade: 7
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 9th June 2026 at 11pm
Interview Dates: 17th and 18th June 2026 via Teams
Benefits: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non‑contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
Join our Building Safety Team at L&Q. This is a great opportunity to join our growing Building Safety team during an exciting period of change. As our Landlord Certificate Lead, you’ll play a key role in a fast‑paced, data‑driven environment—helping us meet new Building Safety Act requirements while delivering excellent service to our residents. You will report into the Building & Fire Safety Engagement Manager.
Your impact in the role: As our Landlord Certificate Lead, you’ll take ownership of delivering accurate, compliant Landlord’s Certificates, ensuring certificates are completed, maintained, stored and issued in full compliance with the Building Safety Act and internal policy. You will work closely with the Homeownership team, build strong relationships and provide expert support on Building Safety Act enquiries. You will provide expert advice and coordination on sales, remortgages and other leaseholder transactions impacted by the Landlord’s Certificate requirements. You will play a key role in improving our data, processes, and overall service delivery, making a real, positive impact for leaseholders affected by cladding and mortgage restrictions.
What you'll bring:
- Good understanding of building safety legislation, leasehold and their regulatory environments
- Excellent organisational skills with ability to prioritise own workload with attention to detail
- Strong analytical and organisational skills, with the ability to manage complex information, maintain accurate records and meet statutory timescales
- Comfortable engaging with internal & external stakeholders at all levels to influence decisions
- Ability to work methodically and independently, exercising sound judgement and attention to detail in a compliance‑critical environment
- Effective written and verbal communication, with the ability to produce clear and accurate reports/data
- Ability to develop, document and improve policies, procedures and guidance, translating legislation and regulation into clear operational practice
- Experience using bespoke housing software (D365)
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Location: London - Stratford or Manchester - Trafford
Landlord’s Certificate Lead employer: L&Q Living
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering, employees are empowered to thrive both personally and professionally. Located in vibrant areas like London and Manchester, L&Q fosters a diverse and inclusive environment where every team member can make a meaningful impact on the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Landlord’s Certificate Lead
✨Tip Number 1
Get to know the company inside out! Research L&Q's values, recent projects, and their approach to building safety. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to building safety legislation and your experience with leasehold transactions. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Landlord’s Certificate Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experience align with the Landlord’s Certificate Lead role. We want to see how you can contribute to our Building Safety team!
Showcase Your Knowledge:Demonstrate your understanding of building safety legislation and leasehold regulations in your application. This will show us that you’re not just a good fit, but that you’re passionate about making a positive impact in this area.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate effective communication, so let your writing reflect that!
Apply Early!:Don’t wait until the last minute to submit your application. We encourage early applications as we may close the advert sooner than the deadline. Head over to our website and get your application in!
How to prepare for a job interview at L&Q Living
✨Know Your Legislation
Make sure you brush up on the Building Safety Act and any relevant building safety legislation. Being able to discuss these topics confidently will show that you understand the regulatory environment and can navigate it effectively.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed complex information and maintained accurate records in previous roles. Highlighting your attention to detail and ability to prioritise tasks will demonstrate that you're well-suited for the compliance-critical nature of the role.
✨Engage with Stakeholders
Think about times when you've successfully engaged with internal and external stakeholders. Be ready to share specific examples of how you influenced decisions or built strong relationships, as this is crucial for the Landlord’s Certificate Lead position.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Whether it's through written reports or verbal communication, being able to convey complex information in an understandable way is key. Consider preparing a brief report or presentation to showcase your skills.
