At a Glance
- Tasks: Lead ambitious investment and decarbonisation projects to transform homes and communities.
- Company: Join L&Q's Major Works Delivery Team, focused on sustainability and community impact.
- Benefits: Enjoy a great pension plan, generous leave, health benefits, and paid volunteering days.
- Other info: Hybrid working with a dynamic team and excellent career growth opportunities.
- Why this job: Make a real difference in residents' lives while driving sustainability initiatives.
- Qualifications: Experience in large-scale housing projects and strong stakeholder management skills required.
The predicted salary is between 60000 - 70000 £ per year.
Contract Type: 2 Year Fixed Term Contract/Secondment, Full Time, 35 per week
Grade: 9
Reporting Office: London, Stratford
Working Location: John Newton Court, Welling, London.
Persona: Agile Worker: 80%-90% of contractual hours to be worked from reporting location (hybrid working). Site, Office and some home working. Site attendance 4-5 days a week.
Benefits: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non‑contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
Join our Major Works, Delivery Team at L&Q: The Major Works Delivery Team is seeking an experienced and driven Delivery Programme Lead to help deliver ambitious planned investment and decarbonisation programme in one area of our housing stock. This is an exciting opportunity to play a leading role in transforming homes and the community through large‑scale investment works, including kitchen and bathroom renewals, external works, retrofit programmes, Warm Homes initiatives, and wider sustainability projects.
Reporting to the Partnership Manager, you will be instrumental in delivering high‑quality programmes that improve residents’ homes, enhance energy efficiency, and support our journey towards net zero within a two‑year timeframe.
Key Responsibilities:- The Delivery Programme Lead will be responsible for the successful delivery and quality assurance of a major planned investment programme supporting the estate’s transition towards net zero.
- Works will include roofing replacement, solar PV installation, soffit, fascia and gutter renewals, window and fire entrance door replacements, external wall insulation (EWI), air source heat pump installations, and kitchen and bathroom renewals where required.
- Working closely with our appointed contractor, you will ensure high‑quality delivery and excellent customer service, while maintaining and enhancing L&Q’s housing assets in line with the investment programme.
- The role requires a strong on‑site presence, supporting residents and responding to queries throughout the works.
- You will develop efficient and de‑risked delivery solutions across refurbishment, planned investment, retrofit, sustainability, and mechanical and electrical upgrade works, while acting as the main point of contact for residents, leaseholders, contractors, and stakeholders throughout the programme.
- Proven experience delivering large‑scale planned works and retrofit projects within housing or construction environments.
- Strong knowledge of decarbonisation, energy efficiency measures, and sustainable investment programmes.
- Excellent programme, contract, and stakeholder management skills.
- Experience leading complex projects from inception through to successful completion.
- Strong organisational, communication, and problem‑solving abilities.
- A collaborative and customer‑focused approach, with the ability to build positive relationships across teams and stakeholders.
- Strong planning, organisational, and administrative skills.
- Excellent communication, collaboration, and stakeholder management abilities.
- A customer‑focused and empathetic approach when working with residents and leaseholders.
- The ability to work under pressure, manage priorities, and support colleagues when needed.
- A working knowledge of the Section 20 consultation procedures, with an understanding of statutory requirements for leasehold consultation in relation to major works.
- You will also have good IT skills, including proficiency in Excel (VLOOKUPs, basic pivot tables, reports) and the wider Microsoft Office suite, including writing letters and mail merges.
- Experience in retrofit, decarbonisation, or Warm Homes programmes would be advantageous.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk.
Delivery Programme Lead - South employer: L&Q Living
L&Q is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering. Our collaborative work culture fosters innovation and community impact, particularly in the role of Delivery Programme Lead, where you will play a vital part in transforming homes and enhancing sustainability in London. With a strong focus on decarbonisation and high-quality delivery, L&Q provides a meaningful and rewarding environment for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Programme Lead - South
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like L&Q Living, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Delivery Programme Lead - South at L&Q Living.
We think you need these skills to ace Delivery Programme Lead - South
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at L&Q Living
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
