At a Glance
- Tasks: Join our Repairs Team to carry out carpentry and maintenance tasks across South East London.
- Company: L&Q, a leading housing association with a focus on community and customer service.
- Benefits: Enjoy a competitive salary, excellent pension, 28-31 days annual leave, and lifestyle perks.
- Other info: Flexible working hours with opportunities for overtime and career growth.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive environment.
- Qualifications: Experience in carpentry and maintenance, with strong customer service skills required.
The predicted salary is between 41200 - 41200 € per year.
Contract Type: Permanent, Full time, 40 hours
Salary: £41,200 per annum
Grade: 05
Working Location: South East London and surrounding areas
Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
Closing Date: 26th May at 11pm
Interviews will be held week commencing 8th June. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Benefits:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Job Overview:
Join our Repairs Team at L&Q: Our South East London repairs team are looking for skilled Carpenters to join the team on a permanent basis. The area covers Lewisham and Bromley and surrounding areas. It is essential to have a manual driving licence to carry out this role.
Responsibilities:
- Carry out a range of tasks including internal and external door fitting, splice repairs, general locksmith, bathroom sub floors, bath panels and framework kitchen repairs/refits, and other general maintenance repairs.
- Carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs.
- Have effective communication skills and experience working in a building and/or housing maintenance environment, with knowledge of a varied housing stock.
- Deliver outstanding customer service and right‑first‑time service, limiting follow‑ons and increasing satisfaction.
- Normative work hours are Monday to Friday 8am to 5pm, with opportunities to earn more from call outs and out of hours service.
What You'll Bring:
- Sound working trade knowledge and experience
- Experience gained within a maintenance, site and/or housing environment
- NVQ or equivalent preferred
- Excellent customer service skills
- Health and safety consciousness
- Previous experience in a similar role
- Wide range of multi-trade skills
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
Carpenter - South East London employer: L&Q Living
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for community engagement through paid volunteering days, our Carpenters in South East London can thrive both professionally and personally. Join us to be part of a dedicated team that values outstanding customer service and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Carpenter - South East London
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience or volunteer in carpentry projects. This not only boosts your skills but also shows potential employers that you're proactive and passionate about the trade.
✨Tip Number 2
Network like a pro! Connect with other carpenters and professionals in the building maintenance field. Attend local events or join online forums. You never know when a casual chat might lead to your next job opportunity!
✨Tip Number 3
Show off your work! Create a portfolio showcasing your best carpentry projects. Whether it's photos of completed jobs or testimonials from satisfied customers, having something tangible to share can really set you apart during interviews.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to highlight your skills and experiences in a way that stands out.
We think you need these skills to ace Carpenter - South East London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your carpentry skills and experience relevant to the role. We want to see how your background fits with what we’re looking for, so don’t be shy about showcasing your best work!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Repairs Team. Share specific examples of your past work and how it relates to the tasks mentioned in the job description.
Show Off Your Customer Service Skills:Since delivering outstanding customer service is key for us, make sure to mention any relevant experiences where you’ve gone above and beyond for clients. We love seeing candidates who understand the importance of satisfaction!
Apply Early!:Don’t wait until the last minute to submit your application. We encourage early applications as we might close the advert sooner than expected. Head over to our website and get your application in!
How to prepare for a job interview at L&Q Living
✨Know Your Trade Inside Out
Make sure you brush up on your carpentry skills and knowledge before the interview. Be ready to discuss specific techniques, tools, and materials you've used in past projects. This will show that you're not just a carpenter, but a skilled tradesperson who takes pride in their work.
✨Show Off Your Customer Service Skills
Since this role involves delivering outstanding customer service, think of examples from your previous jobs where you went above and beyond for a client. Prepare to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios related to carpentry and maintenance. They might ask how you would handle a specific repair or what steps you’d take to ensure safety on the job. Practising these types of questions can help you feel more confident.
✨Understand the Company Culture
Research L&Q and their values, especially around community and customer service. Being able to align your personal values with theirs can make a big difference. Show that you’re not just looking for a job, but that you want to be part of their team and contribute positively.
