L&D Academy Coordinator in Trafford

Contract Type: FTC until 31st March 2027

Salary starting from £26,170 per annum, depending on experience

Grade: 4

Reporting Office: Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 6th April 2026

Interviews to be held during w/c 13th April 2026

Benefits include:

• Excellent pension plan (up to 6% double contribution)
• 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
• Westfield Health Cash Plan
• Non-contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits
• Employee Assistance Programme

Join our Learning & Development Team at L&Q! We’re excited to offer a new opportunity for an L&D Academy Co‑ordinator to join our team. The L&D Academy helps colleagues across L&Q build the skills, knowledge and behaviours needed to achieve our organisational goals.

Your impact in the role:

• Coordinating and supporting the delivery of learning initiatives including preparing materials where required, pre and post course/workshop administration, room set‑up prior to/post course, ensuring rooms are properly equipped and meet and greet delegates as required.
• Managing and maintaining the LMS system (iLearn) ensuring data is managed accurately and updated in a timely manner to ensure accuracy in reporting.
• Processing course bookings and maintaining accurate training records, tracking and reporting on attendance and cancellations.
• Providing KPI and adhoc reports as required.
• Liaising with colleagues and external training providers on all courses offered.
• Creating, maintaining and monitoring divisional budgets.
• Supporting the set‑up of organisational learning events such as Great Place to Work, Learning at Work Week, Inclusion week and other L&D Academy initiatives.

What you’ll bring:

• Ability to demonstrate strong customer‑focussed coordination and administrative experience in fast paced working environments.
• Excellent communication skills, able to work collaboratively within a professional environment interacting with internal and external customers and other stakeholders at all levels.
• Strong experience and knowledge of maintaining budgets.
• Strong business systems skills including MS Office, preferable knowledge of Pro‑Actis (iBuy), NetDimensions/People Fluent Talent Suite (iLearn).
• Ability to demonstrate strong organisation, analytical and planning skills.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk.

About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.