Positive Behaviour Support Worker

Contract Type: Permanent, FT, 37 hours per week

Salary: £29105 per annum

Working Location: East London

Persona: Site Based Worker - Contractual hours to be worked from allocated site, with ad hoc office attendance as required

Working Pattern: Rota basis that includes weekends, early mornings, afternoon shifts, nights, and sleep ins

Closing Date: 1st April 2026

Interview Dates: 9th & 10th April 2026 (1st Stage - Group Interviews in person) & 15th April 2026 (2nd Stage - Individual Interviews via Teams)

Benefits include 21 days annual leave, Westfield Health Cash Plan, excellent pension scheme and non-contributory life assurance, lifestyle benefits, Employee Assistance Programme and ongoing training and development.

Join our Beverley Lewis House Team at L&Q Living. We are looking for a passionate and enthusiastic Positive Behaviour Support Worker to join our Beverley Lewis House team, providing a person-centred support service for women with learning disabilities, mental health and/or autism who are fleeing domestic abuse or harm.

Beverley Lewis House is the only safe house in the country for women with learning disabilities. It has won two national awards and appeared on Channel 4’s Dispatches show as an example of good practice. It is also part of a service that is rated Outstanding by CQC.

Your impact in the role:

• Resident Advocacy: Ensure residents’ voices are heard and their needs are effectively represented during meetings with professionals and agencies.
• Promote Independence: Help residents develop life skills for independent living, from managing daily tasks to engaging in community activities.
• Housing & Scheme Support: Monitor repairs, conduct regular health and safety inspections, liaise with contractors and fire risk assessors, and assist with estate checks to maintain a safe and well‑maintained environment.
• Record Keeping: Maintain accurate support plans, risk assessments, and daily notes. Ensure all documentation is accessible using basic IT tools.
• Problem‑Solving and Crisis Management: Be alert and capable of addressing problems independently, make effective crisis management interventions and escalating issues when required.
• Recovery-based Interventions and Support: Be able to support with recovery as well as relapse and advocate for necessary treatment.
• Team Collaboration: Work closely with colleagues, external professionals, and stakeholders to deliver high‑quality, personalised support.

What you’ll bring:

• Knowledge of the client group and adaptable skills gained at college, university or from other sectors.
• Excellent communication (verbal and written) and interpersonal skills for maintaining accurate documentation and effective engagement with residents, their families, and professionals.
• Knowledge of health and safety requirements, including lone working procedures and safeguarding to maintain a safe environment.
• Person‑Centred approach with a genuine interest in supporting women with learning disabilities, mental health and/or autism who are fleeing domestic abuse or harm.
• Proficient IT skills to update records on organisational databases and manage day‑to‑day administrative tasks efficiently.
• Ability to collaborate and work well in a diverse team environment, valuing the input of others.

*Please note that due to the nature of this position, it is an occupational requirement that this role is carried out by women only.

DBS: The successful candidate will need to apply for or be in possession of an Enhanced Disclosure and Barring Service certificate (DBS) to enable them to work within the team.

About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security.

L&Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.