At a Glance
- Tasks: Lead the maintenance team, mentor members, and ensure customer standards are met.
- Company: L&Q is a committed employer supporting diversity and inclusion in the workforce.
- Benefits: Enjoy an excellent pension plan, 28 days annual leave, and lifestyle benefits.
- Other info: The position is mobile/field-based, working from various locations including resident homes.
- Why this job: This role offers the chance to develop leadership skills while improving service delivery.
- Qualifications: Candidates must have a good understanding of health and safety regulations and a full driving licence.
The predicted salary is between 30387 - 30387 £ per year.
Employment Details
- Contract Type: Permanent, Full-time, 36.25 hours per week
- Salary: From £30,387 per annum depending on experience
- Grade: 6
- Reporting Office: Manchester, Trafford
- Persona: Mobile/Field Based Worker – contract hours to be worked from various locations such as resident homes, estates, etc., with ad-hoc office attendance as required
- Working Pattern: 8:00 am – 4:00 pm
Key Responsibilities
- You will lead the local maintenance team on site, mentoring members from diverse backgrounds, ensuring customer standards and targets are delivered, recording time on site, and maintaining a positive customer experience.
- You will use customer feedback to improve service delivery and operate within relevant health and safety regulations.
Impact
- Work alongside operatives to provide grounds maintenance services
- Carry out tenancy clearance duties
- Mentor and develop team members
- Incorporate customer feedback into continual improvement
Qualifications
- Good understanding of health and safety regulations in a corporate environment
- Experience in grounds maintenance
- Leadership experience or demonstrable leadership skills
- Excellent customer service and communication skills
- Full driving licence – required to drive L&Q fleet vans
- PA1 and PA6 City & Guilds qualifications are advantageous
- Experience with chipping, chainsaw, and use of a variety of equipment and hand tools
- Positive, can-do attitude
- Knowledge of COSHH legislation
Benefits
- Excellent pension plan (up to 6% double contribution)
- 28 days annual leave, rising to 31 days with length of service, plus bank holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours of volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Background Checks
Applicants must have or obtain an Enhanced Disclosure Barring Service (DBS) certificate to work with the team.
Equal Opportunities
L&Q is committed to supporting a diverse and inclusive workforce and welcomes applications from all backgrounds. We are a Stonewall Diversity Champion, a Disability Confident employer and are signed to the Time to Change Employer Pledge. If you require any reasonable adjustments at any stage during this process, please email lqcareers@lqgroup.org.uk.
Operational Mentor Grounds Maintenance in Manchester employer: L&Q Group
L&Q offers a robust pension plan with up to 6% double contribution and 28 days annual leave. Located in Manchester, the team values diversity and is a Stonewall Diversity Champion, ensuring an inclusive work environment.
