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- Tasks: Transform complex data into actionable insights to improve services for residents.
- Company: Join L&Q, a leading housing association dedicated to quality homes and community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, excellent pension, and lifestyle perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference by shaping performance data that impacts lives.
- Qualifications: Strong analytical skills and experience in delivering impactful management information.
The predicted salary is between 42149 - 46410 £ per year.
Contract Type: Permanent
Salary: £42,149 per annum to £46,410 per annum (London weighted) or £37,573 per annum to £41,541 per annum (Regional), dependant on experience
Grade: 8
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile
Closing Date: 22 May 2026
Interview Dates: 1 June 2026 – in person at Stratford London Office
Role purpose: This is an exciting opportunity to shape how performance data is used across services, turning complex information into powerful insight that directly improves outcomes for residents. The MI Analyst designs dashboards, strengthens data quality and provides clear, actionable insight that supports managers and senior leaders to make evidence-based decisions. The role supports consistent, trusted performance information that enables early intervention and continuous service improvement. The role reports to the Customer Experience Manager in the Customer Experience Team.
Responsibilities:
- Design, deliver and maintain high-quality management information, including performance reports, dashboards and analytical insights that support evidence-based decision making across the department.
- Collaborate with service managers, senior leaders, performance colleagues and system owners to ensure data is accurate, consistently defined and clearly understood.
- Help teams quickly identify what’s working and what isn’t, prioritise issues, and take timely action to keep performance on track and achieve departmental goals.
What you'll bring:
- Strong analytical and insight capability — ability to interpret complex datasets, identify trends, risks and root causes, and translate into clear, actionable performance insights.
- High-quality, impactful MI delivery — experience producing performance reports, dashboards and management information for operational managers and senior leaders, with clear written commentary, visualisations and presentations.
- Confident influencer and performance improver — ability to work with stakeholders, challenge and support teams to use performance data, identify improvements and implement solutions.
Additional information: We reserve the right to close the advertisement or interview earlier than stated. We are an inclusive employer and welcome applicants from diverse backgrounds.
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. We’re proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business. Our values and behavioural framework guide our expectations at all levels. We are committed to inclusion and are Stonewall Diversity Champion, Disability Confident (Committed) and have signed the Time to Change Employer Pledge to end mental health discrimination in the workplace.
If you require any reasonable adjustments during the process, please email lqcareers@lqgroup.org.uk.
Management Information Analyst employer: L&Q Group
Contact Detail:
L&Q Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Information Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at L&Q on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to data analysis and performance insights. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your analytical skills during the interview! Bring examples of dashboards or reports you've created in the past. This will demonstrate your ability to turn complex data into actionable insights, just like they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a positive impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Management Information Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Management Information Analyst role. Highlight your analytical skills and experience with performance reports, as these are key to what we’re looking for!
Showcase Your Insights: When writing your application, don’t just list your experiences. Share specific examples of how you've turned complex data into actionable insights. We love seeing how you’ve made a difference in previous roles!
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications at a glance. Remember, we want to understand your impact quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at L&Q Group
✨Know Your Data
As a Management Information Analyst, you'll be dealing with complex datasets. Make sure you brush up on your analytical skills and understand the types of data relevant to the role. Familiarise yourself with common metrics and performance indicators that the company uses, so you can speak confidently about how you would interpret and present this information.
✨Showcase Your Dashboard Skills
Prepare to discuss your experience with designing dashboards and reports. Bring examples of your previous work or even create a mock-up dashboard that demonstrates your ability to turn data into actionable insights. This will not only show your technical skills but also your understanding of what makes information impactful for decision-makers.
✨Engage with Stakeholders
The role involves collaborating with various teams and stakeholders. Think about how you can demonstrate your influencing skills during the interview. Prepare examples of how you've worked with others to improve performance or resolve issues using data. This will highlight your ability to communicate effectively and drive change.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the current challenges the team faces with data management or how they envision the role evolving. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.