At a Glance
- Tasks: Fix plumbing issues and showcase your carpentry skills in various homes.
- Company: Join a leading housing maintenance provider focused on customer satisfaction.
- Benefits: Great salary, generous leave, pension plan, and health benefits.
- Other info: Flexible working across multiple locations with opportunities for extra earnings.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Experience in plumbing and carpentry with a passion for customer service.
The predicted salary is between 41207 - 41207 £ per year.
Contract Type: Permanent, Full time, 40 hours per week
Salary: £41,207 per annum
Grade: DM Tech 05
Working Location: Bexley, Bromley and Lewisham
Persona: Mobile worker – contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
Responsibilities
- Our plumbers deal with all aspects of plumbing repairs and replacements of sinks, water tanks, and bathrooms.
- In addition to plumbing, they will have associated skills and experience in basic carpentry, tiling, painting/decorating, and patch plastering repairs.
- We expect effective communication skills, experience working in a building and/or housing maintenance environment, and knowledge of a varied housing stock.
- Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents.
- We expect operatives to have outstanding customer service and ability to deliver a right first-time service, limiting follow-ons and increasing satisfaction.
Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service.
Qualifications
- Sound working trade knowledge and experience
- Experience gained within a Maintenance, site and/or Housing environment and NVQ
- Able to deliver excellent customer service
- Right first-time approach
- Health and Safety conscious
- Previous experience in a similar role
- Carpentry skills and experience
Benefits
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
Plumber with Carpenter Skills in London employer: L&Q Group
L&Q is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a comprehensive benefits package including an excellent pension plan and generous annual leave. Our supportive work culture fosters collaboration and customer satisfaction, making it a rewarding environment for plumbers with carpentry skills to thrive while serving the diverse communities of Bexley, Bromley, and Lewisham.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber with Carpenter Skills in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing and carpentry fields. Let them know you're on the hunt for a new gig. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your plumbing and carpentry expertise during interviews or networking events. Bring along a portfolio of your past work or even photos of projects you've completed to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job listings to pop up. Reach out directly to companies you’re interested in, like L&Q. Express your enthusiasm for their work and ask if they have any upcoming opportunities that fit your skills.
✨Tip Number 4
Keep your customer service game strong! Since this role emphasises outstanding customer service, be ready to share examples of how you've gone above and beyond for clients in the past. This will show employers that you’re not just skilled, but also a great fit for their team.
We think you need these skills to ace Plumber with Carpenter Skills in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your plumbing and carpentry skills. We want to see how your experience aligns with the job description, so don’t be shy about showcasing your relevant qualifications and past roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Showcase Customer Service Skills:Since customer satisfaction is key for us, make sure to include examples of how you've delivered excellent service in previous roles. We want to know how you handle challenges and ensure a 'right first-time' approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at L&Q Group
✨Know Your Trade Inside Out
Make sure you brush up on your plumbing and carpentry skills before the interview. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show your expertise and confidence in your abilities.
✨Show Off Your Customer Service Skills
Since customer satisfaction is key for the role, prepare examples of how you've provided excellent service in the past. Think about situations where you went above and beyond for a client or resolved a tricky issue. This will highlight your commitment to delivering a right first-time service.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific plumbing issue or a carpentry task. Practise explaining your thought process clearly and concisely, as this will demonstrate your problem-solving skills.
✨Understand the Company Culture
Research L&Q and their values before the interview. Knowing their focus on community and customer satisfaction will help you align your answers with what they’re looking for. It shows that you’re genuinely interested in being part of their team and contributing positively.
