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- Tasks: Transform complex data into actionable insights to improve services for residents.
- Company: Join L&Q, a leading housing association dedicated to quality homes and community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, excellent pension, and lifestyle perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference by shaping performance data that impacts lives.
- Qualifications: Strong analytical skills and experience in delivering impactful management information.
The predicted salary is between 42149 - 46410 £ per year.
Contract Type: Permanent
Salary: £42,149 per annum to £46,410 per annum (London weighted) or £37,573 per annum to £41,541 per annum (Regional), dependant on experience
Grade: 8
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile
Closing Date: 22 May 2026
Interview Dates: 1 June 2026 – in person at Stratford London Office
Role purpose: This is an exciting opportunity to shape how performance data is used across services, turning complex information into powerful insight that directly improves outcomes for residents. The MI Analyst designs dashboards, strengthens data quality and provides clear, actionable insight that supports managers and senior leaders to make evidence-based decisions. The role supports consistent, trusted performance information that enables early intervention and continuous service improvement. The role reports to the Customer Experience Manager in the Customer Experience Team.
Responsibilities:
- Design, deliver and maintain high-quality management information, including performance reports, dashboards and analytical insights that support evidence-based decision making across the department.
- Collaborate with service managers, senior leaders, performance colleagues and system owners to ensure data is accurate, consistently defined and clearly understood.
- Help teams quickly identify what’s working and what isn’t, prioritise issues, and take timely action to keep performance on track and achieve departmental goals.
What you'll bring:
- Strong analytical and insight capability — ability to interpret complex datasets, identify trends, risks and root causes, and translate into clear, actionable performance insights.
- High-quality, impactful MI delivery — experience producing performance reports, dashboards and management information for operational managers and senior leaders, with clear written commentary, visualisations and presentations.
- Confident influencer and performance improver — ability to work with stakeholders, challenge and support teams to use performance data, identify improvements and implement solutions.
Additional information: We reserve the right to close the advertisement or interview earlier than stated. We are an inclusive employer and welcome applicants from diverse backgrounds.
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. We’re proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business. Our values and behavioural framework guide our expectations at all levels. We are committed to inclusion and are Stonewall Diversity Champion, Disability Confident (Committed) and have signed the Time to Change Employer Pledge to end mental health discrimination in the workplace.
Management Information Analyst in London employer: L&Q Group
Contact Detail:
L&Q Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Information Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current employees at L&Q on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to data analysis and performance insights. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your analytical skills during the interview! Bring examples of dashboards or reports you've created in the past. Visuals can really help demonstrate your ability to turn complex data into actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at L&Q.
We think you need these skills to ace Management Information Analyst in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Management Information Analyst role. Highlight your analytical skills and experience with performance reports, as these are key to what we’re looking for!
Showcase Your Insights: When writing your application, don’t just list your experiences. Share specific examples of how you've turned complex data into actionable insights. We love seeing how you’ve made a difference in previous roles!
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and skills. Remember, clarity is key in management information!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at L&Q Group
✨Know Your Data
As a Management Information Analyst, you'll be dealing with complex datasets. Make sure you brush up on your analytical skills and understand the types of data relevant to the role. Familiarise yourself with common metrics and performance indicators that the company uses, so you can speak confidently about how you would interpret and present this information.
✨Showcase Your Dashboard Skills
Prepare to discuss your experience in designing and delivering dashboards. Bring examples of your previous work or even create a mock-up dashboard that demonstrates your ability to turn data into actionable insights. This will show your potential employer that you can deliver high-quality management information effectively.
✨Engage with Stakeholders
The role involves collaborating with various stakeholders. Think about how you’ve successfully influenced teams in the past using data. Be ready to share specific examples of how you've worked with service managers or senior leaders to improve performance through data-driven decisions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare by thinking of situations where you identified trends or risks in data and how you addressed them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.