At a Glance
- Tasks: Carry out diverse carpentry tasks and general maintenance in various locations.
- Company: Join a leading housing maintenance provider focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle perks.
- Other info: Flexible working environment with opportunities for overtime and career growth.
- Why this job: Make a real difference in people's homes while developing your trade skills.
- Qualifications: Experience in maintenance and a passion for delivering top-notch customer service.
The predicted salary is between 41200 - 41200 £ per year.
Contract Type: Permanent, Full time, 40 hours
Salary: £41,200 per annum
Grade: 05
Working Location: East London (Tower Hamlets, Newham, Barking, Dagenham) and surrounding areas
Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
Closing Date: 9th June 2026 at 11pm
Responsibilities
- Carry out a range of tasks inclusive of internal and external door fitting, splice repairs, general locksmith, bathroom sub floors, bath panels and framework kitchen repairs/refits and other general maintenance repairs.
- Carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs.
- Have effective communication skills and experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.
- Deliver outstanding customer service and ability to provide a right first-time service, limiting follow-ons and increasing satisfaction.
Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call-outs and out-of-hours service.
Qualifications
- Sound working trade knowledge and experience
- Experience gained within a maintenance, site and/or housing environment
- NVQ or equivalent preferred
- Able to deliver excellent customer service
- Right first-time approach
- Health and safety conscious
- Previous experience in a similar role
- Wide range of multi trade skills
Benefits
- Excellent pension plan (up to 6% double contribution)
- 28 days annual leave rising to 31 days with length of service + bank holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee assistance programme
- And many more.
We reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. If you require any reasonable adjustments at any stage during this process, including application stage, please email.
Carpenter Multi Trade in London employer: L&Q Group
L&Q is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary of £41,200 per annum alongside an excellent pension plan and generous annual leave. Our supportive work culture fosters collaboration and customer satisfaction, ensuring that our Multi Trade Carpenters can thrive in a dynamic environment across East London, with opportunities for additional earnings through call-outs and out-of-hours services.
StudySmarter Expert Advice🤫
We think this is how you could land Carpenter Multi Trade in London
✨Tip Number 1
Get to know the company! Research L&Q and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local industry events. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 3
Prepare for practical assessments! As a Carpenter Multi Trade, you might be tested on your skills. Brush up on your techniques and be ready to showcase your expertise in real-time.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at L&Q. Don’t miss out!
We think you need these skills to ace Carpenter Multi Trade in London
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your multi-trade skills in your application. We want to see your experience with carpentry, plumbing, and any other relevant trades. Don’t be shy about sharing specific examples of your work!
Customer Service is Key:Since customer satisfaction is super important to us, include any experiences where you’ve gone above and beyond for clients. We love candidates who can demonstrate a right-first-time approach and great communication skills.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention how your previous roles align with the responsibilities listed, especially those related to maintenance and repairs. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at L&Q Group
✨Know Your Trade Inside Out
Make sure you brush up on your carpentry skills and knowledge before the interview. Be ready to discuss specific techniques you've used in past projects, especially those related to door fitting, window repairs, and general maintenance tasks. This will show that you’re not just a jack of all trades but a master of your craft.
✨Show Off Your Customer Service Skills
Since customer satisfaction is key for the role, prepare examples of how you've delivered excellent service in previous jobs. Think about times when you went above and beyond to ensure a client was happy or resolved an issue quickly. This will demonstrate your commitment to a 'right first-time' approach.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific repair or maintenance task. Practise explaining your thought process clearly and concisely, as this will highlight your problem-solving skills and trade knowledge.
✨Understand the Company Culture
Do a bit of research on L&Q and their values. Knowing their focus on community and customer satisfaction can help you tailor your answers to align with their mission. Showing that you understand and appreciate their culture can set you apart from other candidates.
