At a Glance
- Tasks: Support key contracts, manage data reporting, and coordinate with stakeholders.
- Company: Join a forward-thinking organisation committed to inclusivity and quality.
- Benefits: Great pension, generous leave, health plan, and volunteering days.
- Other info: Flexible hybrid working and excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in admin roles, strong attention to detail, and proficient in Microsoft Office.
The predicted salary is between 28275 - 30780 € per year.
Contract Type: FTC 4 months (June – October 26) 35 hours per week
Salary: £28,275 to £30,780 per annum (London weighted salary) or from £24,545 to £26,712 per annum (Regional salary), dependant on experience
Grade: 3
Reporting Office: London, Stratford or Manchester, Trafford
Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 28th May 26
Interview Dates: 4-5th June 26
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Agency Contracts & Quality Team. We're looking for a proactive and highly organised Business Support. This is a varied role supporting the smooth running of key contracts, data reporting, compliance processes and stakeholder coordination across the team.
You will work closely with both internal colleagues and external partners, helping ensure information, reporting and customer queries are managed accurately and efficiently. This role would suit someone who enjoys working with data, systems and processes, whilst also building strong working relationships and keeping multiple priorities on track.
Your impact in the role:
- Coordinating agency and contract data submissions
- Producing reports and maintaining accurate records
- Supporting financial administration and invoice processing
- Managing stakeholder and customer queries through CRM systems
- Monitoring actions, compliance updates and documentation
- Supporting meetings, reporting and service improvements
- Working across multiple systems and databases to maintain high-quality information
What you'll bring:
- Previous experience providing administrative duties to a busy team
- Strong attention to detail with quality checking data
- Experience of being able to create and maintenance of databases containing complex data
- Fluent in use of Microsoft Outlook, Excel, Word
- Strong communication and stakeholder management skills
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme and many more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk.
When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Business Support Officer in London employer: L&Q Group
L&Q is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a comprehensive benefits package including an excellent pension plan and generous annual leave. With a commitment to inclusivity and a supportive work culture, employees can thrive in a hybrid working environment while contributing to meaningful projects that enhance community living. Join us in our London or Manchester offices and be part of a team that values your skills and fosters strong relationships across diverse stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in London
✨Tip Number 1
Get to know the company! Research L&Q and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to business support roles. Think about how your skills in data management and stakeholder coordination can shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at L&Q.
We think you need these skills to ace Business Support Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your experience with data, systems, and stakeholder management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Show Off Your Attention to Detail:Since this role involves a lot of data reporting and compliance processes, it's crucial to demonstrate your strong attention to detail. Include examples in your application that showcase how you've maintained high-quality information in previous roles. We love seeing that kind of dedication!
Be Proactive in Your Communication:Effective communication is vital for this position, so make sure your application reflects your ability to manage stakeholder queries and collaborate with teams. Use clear and concise language, and don’t hesitate to show your enthusiasm for working with both internal colleagues and external partners.
Apply Early!:We encourage you to submit your application as soon as possible. The closing date is 28th May, but we might close the advert earlier if we find the right candidate. So, don’t wait until the last minute—head over to our website and get your application in!
How to prepare for a job interview at L&Q Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key responsibilities like data reporting and stakeholder coordination. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple priorities or improved processes. Be ready to discuss how you keep track of tasks and ensure accuracy in your work.
✨Brush Up on Your Tech Skills
As the job involves using Microsoft Outlook, Excel, and Word, make sure you're comfortable with these tools. You might be asked about your experience with databases and CRM systems, so be prepared to share specific instances where you used these technologies effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of projects you'll be working on, and how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
