Property Manager in City of London

Contract Type: 1 x Permanent & 1x FTC (6 months)

Salary starting from £37,451 annum plus commission & £1,300 Essential Car User Allowance* dependant on experience

Grade: 7

Reporting Office: Stratford, London

Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working)

Closing Date: 06/04/2026

Interview Dates: 13th/14th April 2026

Benefits:

• Excellent pension plan (up to 6% double contribution)
• 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
• Westfield Health Cash Plan
• Non-contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits
• Employee Assistance Programme

Join our Metra Living Property Management Team at L&Q! Metra Living’s Private Rented Sector (PRS) portfolio is one of the largest in the capital, offering high‑quality rental homes in well‑connected locations across London. Our focus is simple: delivering excellent homes and exceptional service for every resident. We’re now looking for experienced Property Managers to join our driven PRS team. You’ll not only share our values — you’ll live them. We’re seeking committed, customer‑focused individuals who are ready to go the extra mile and bring fresh energy to our established teams. This is a fast‑paced and varied role where no two days are the same. You’ll work with a diverse range of residents, using your motivation, problem‑solving skills, and determination to thrive in a target‑driven environment. You’ll be part of one of our dedicated Property Management Teams, reporting to a Property Management Team Manager and contributing directly to our high‑performing service.

Your impact in the role:

• Supporting the management function in maximising rental returns and minimising tenancy 'void' periods
• Working collaboratively with internal and external stakeholders to ensure high property standards are achieved, supporting organisational targets and objectives
• Ensuring the property portfolio and associated activities are delivered in accordance with legislative requirements and ensuring compliance across the operation
• Providing excellent customer service to a demanding client base and maintaining relevant records and systems
• Working alongside various internal teams, including Lettings and maintenance to ensure a positive customer journey
• Ensuring any rental arrears are minimised and managed correctly

What you'll bring:

• Property management experience in the private rented sector
• Excellent communication (written and verbal) and customer service skills, with the ability to work as part of a dynamic team and respond positively to challenges
• Track record of working with and building positive relationships with a variety of stakeholders
• Proven track record in delivering on targets and deadlines within a demanding customer focused commercial environment
• Strong organisation skills to manage a varied workload
• Ability to problem solve
• An awareness of budgetary and financial risk in respect of the residential market place
• Experience of using MS Office Suite

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk.

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.