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- Tasks: Manage properties, maximise rental returns, and provide excellent customer service.
- Company: Join L&Q, a leading housing association dedicated to quality homes.
- Benefits: Enjoy competitive salary, generous leave, health plans, and volunteering days.
- Why this job: Make a real impact in a fast-paced role with diverse residents.
- Qualifications: Experience in property management and strong communication skills required.
- Other info: Hybrid working model with opportunities for career growth.
The predicted salary is between 37451 - 37451 £ per year.
Contract Type: 1 x Permanent & 1x FTC (6 months)
Salary starting from £37,451 annum plus commission & £1,300 Essential Car User Allowance* dependant on experience
Grade: 7
Reporting Office: Stratford, London
Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working)
Closing Date: 06/04/2026
Interview Dates: 13th/14th April 2026
Benefits:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Join our Metra Living Property Management Team at L&Q! Metra Living’s Private Rented Sector (PRS) portfolio is one of the largest in the capital, offering high‑quality rental homes in well‑connected locations across London. Our focus is simple: delivering excellent homes and exceptional service for every resident. We’re now looking for experienced Property Managers to join our driven PRS team. You’ll not only share our values — you’ll live them. We’re seeking committed, customer‑focused individuals who are ready to go the extra mile and bring fresh energy to our established teams. This is a fast‑paced and varied role where no two days are the same. You’ll work with a diverse range of residents, using your motivation, problem‑solving skills, and determination to thrive in a target‑driven environment. You’ll be part of one of our dedicated Property Management Teams, reporting to a Property Management Team Manager and contributing directly to our high‑performing service.
Your impact in the role:
- Supporting the management function in maximising rental returns and minimising tenancy 'void' periods
- Working collaboratively with internal and external stakeholders to ensure high property standards are achieved, supporting organisational targets and objectives
- Ensuring the property portfolio and associated activities are delivered in accordance with legislative requirements and ensuring compliance across the operation
- Providing excellent customer service to a demanding client base and maintaining relevant records and systems
- Working alongside various internal teams, including Lettings and maintenance to ensure a positive customer journey
- Ensuring any rental arrears are minimised and managed correctly
What you'll bring:
- Property management experience in the private rented sector
- Excellent communication (written and verbal) and customer service skills, with the ability to work as part of a dynamic team and respond positively to challenges
- Track record of working with and building positive relationships with a variety of stakeholders
- Proven track record in delivering on targets and deadlines within a demanding customer focused commercial environment
- Strong organisation skills to manage a varied workload
- Ability to problem solve
- An awareness of budgetary and financial risk in respect of the residential market place
- Experience of using MS Office Suite
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk.
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Property Manager in City of London employer: L&Q Group
Contact Detail:
L&Q Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings before they’re advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Metra Living tick, and be ready to share how your experience aligns with their mission of delivering excellent homes and exceptional service.
✨Tip Number 3
Show off your problem-solving skills during interviews! Be ready to discuss specific challenges you've faced in property management and how you tackled them. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Metra Living.
We think you need these skills to ace Property Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your property management experience and customer service skills. We want to see how you align with our values and the specific requirements of the Property Manager role.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s minimising void periods or improving tenant satisfaction, we love to see concrete examples of how you’ve made a difference in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and free from jargon. This will help us understand your qualifications better!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our team!
How to prepare for a job interview at L&Q Group
✨Know Your Stuff
Before the interview, make sure you brush up on property management principles, especially in the private rented sector. Familiarise yourself with current legislation and best practices, as this will show your commitment to compliance and high standards.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went the extra mile for a resident or resolved a challenging issue. This will demonstrate your ability to thrive in a demanding environment.
✨Build Relationships
Since the role involves working with various stakeholders, be ready to discuss how you've successfully built positive relationships in the past. Highlight your communication skills and any collaborative projects that showcase your teamwork abilities.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've had to solve problems quickly and effectively. Be prepared to share these stories during the interview, as they will illustrate your determination and ability to handle challenges in a fast-paced setting.