At a Glance
- Tasks: Carry out diverse carpentry tasks and general maintenance in various locations.
- Company: Join a leading housing maintenance provider focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, generous leave, and excellent pension contributions.
- Other info: Flexible working hours with opportunities for extra earnings through call-outs.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Experience in maintenance and a passion for delivering great customer service.
The predicted salary is between 41200 - 41200 £ per year.
Contract Type: Permanent, Full time, 40 hours
Salary: £41,200 per annum
Grade: 05
Working Location: East London (Tower Hamlets, Newham, Barking, Dagenham) and surrounding areas
Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
Closing Date: 9th June 2026 at 11pm
Responsibilities
- Carry out a range of tasks inclusive of internal and external door fitting, splice repairs, general locksmith, bathroom sub floors, bath panels and framework kitchen repairs/refits and other general maintenance repairs.
- Carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs.
- Have effective communication skills and experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.
- Deliver outstanding customer service and ability to provide a right first-time service, limiting follow-ons and increasing satisfaction.
Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call-outs and out-of-hours service.
Qualifications
- Sound working trade knowledge and experience
- Experience gained within a maintenance, site and/or housing environment
- NVQ or equivalent preferred
- Able to deliver excellent customer service
- Right first-time approach
- Health and safety conscious
- Previous experience in a similar role
- Wide range of multi trade skills
Benefits
- Excellent pension plan (up to 6% double contribution)
- 28 days annual leave rising to 31 days with length of service + bank holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee assistance programme
- And many more.
We reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk.
Carpenter Multi Trade employer: L&Q Group
L&Q is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a comprehensive benefits package including an excellent pension plan and generous annual leave. Our supportive work culture fosters collaboration and customer satisfaction, making it an ideal environment for skilled tradespeople to thrive while serving the diverse communities of East London. With opportunities for additional earnings through call-outs and a commitment to employee development, L&Q stands out as a rewarding place to build a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Carpenter Multi Trade
✨Tip Number 1
Network like a pro! Reach out to your contacts in the building and maintenance industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! Bring a portfolio of your previous work to interviews. Pictures of your carpentry projects or any multi-trade tasks you've completed can really impress potential employers.
✨Tip Number 3
Be ready to chat about customer service! Since this role is all about delivering satisfaction, prepare examples of how you've gone above and beyond for clients in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Carpenter Multi Trade
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your multi-trade skills in your application. We want to see your experience with carpentry, plumbing, and any other relevant trades. Don’t be shy about sharing specific examples of your work!
Customer Service is Key:Since customer satisfaction is super important to us, emphasise your customer service experience. Share how you've gone above and beyond to ensure clients are happy with your work.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific tasks from the role that you’ve done before, like door fitting or window repairs. This shows us you’re a perfect fit!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and doesn’t get lost in the shuffle!
How to prepare for a job interview at L&Q Group
✨Know Your Trade Inside Out
Make sure you brush up on your carpentry skills and knowledge before the interview. Be ready to discuss specific techniques you've used in past projects, especially those related to door fitting, window repairs, and general maintenance tasks. This will show that you’re not just a jack of all trades but a master of your craft.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key for the role, prepare examples of how you've delivered excellent service in previous jobs. Think about times when you went above and beyond to ensure a client was happy or resolved an issue quickly. This will demonstrate your commitment to a 'right first-time' approach.
✨Communicate Effectively
Effective communication is crucial in this role, especially when working in residents' homes. Practice explaining your work processes clearly and concisely. You might even want to role-play with a friend to get comfortable discussing your trade and addressing any potential concerns a homeowner might have.
✨Be Prepared for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific repair or maintenance task. Think through common issues you’ve faced in the past and how you resolved them. This will help you demonstrate your problem-solving skills and hands-on experience.
