At a Glance
- Tasks: Manage fleet operations, ensuring vehicles are compliant and available for customers.
- Company: Join Ayvens, a leader in sustainable mobility solutions.
- Benefits: Dynamic team culture, opportunities for growth, and a focus on customer satisfaction.
- Other info: Be part of a diverse team committed to innovation and sustainability.
- Why this job: Play a key role in transforming fleet services and enhancing customer experiences.
- Qualifications: Experience in fleet management and strong relationship-building skills required.
The predicted salary is between 45000 - 55000 £ per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
Are you an experienced fleet professional with a passion for delivering exceptional customer service, managing supplier relationships, and driving operational excellence? We're looking for a Fleet Operations Manager to take ownership of in-life fleet operations, ensuring vehicles remain compliant, cost-effective, and fully operational for our customers.
This is an exciting opportunity to play a key role in managing mission critical customer fleets, working closely with suppliers, internal stakeholders, and customers to provide a seamless operational experience while delivering against key performance indicators and service level agreements.
As Fleet Operations Manager, you will be responsible for the day-to-day management of customer fleet operations, ensuring vehicles are maintained, compliant, and available to support customer needs. You will act as the primary operational contact for customers and suppliers, building strong relationships and driving continuous improvement across fleet performance.
You'll oversee all aspects of in-life vehicle management, including:
- Vehicle maintenance and compliance
- Vehicles off road (VOR) management
- Hire vehicle arrangements
- Accident and breakdown management
- Supplier performance and relationship management
- Operational reporting and KPI delivery
- Cost management and fleet optimisation
Working collaboratively across Operations, Commercial, Account Management, and supplier networks, you'll ensure customers receive a reliable, efficient, and cost-effective fleet service.
Key Responsibilities
- Manage all in-life vehicle activity and fleet operational processes.
- Ensure vehicles are maintained to agreed service levels and customer requirements.
- Monitor and manage vehicle compliance, maintenance schedules, and operational performance.
- Take ownership of vehicles off road (VOR), breakdowns, hires, and accident management processes.
- Support Critical Operations Managers and the wider operations team with fleet expertise and operational insight.
- Identify opportunities to improve service performance and reduce operational costs.
Customer & Supplier Relationship Management
- Build trusted relationships with customers, suppliers, and internal stakeholders.
- Act as the operational point of contact for customers, providing expert fleet guidance and support.
- Support supplier onboarding and ongoing supplier governance activities.
- Conduct regular supplier and client review meetings to track fleet performance and resolve issues.
- Work closely with Commercial, Operations, and Customer Service teams to deliver customer requirements.
Financial Management
- Monitor fleet-related expenditure and identify cost-saving opportunities.
- Support management of customer in-life spend and vehicle pricing activities.
- Work with commercial teams to maximise customer value and business revenue.
- Analyse supplier and network costs, developing recommendations for efficiency improvements.
Reporting & Performance Management
- Maintain accurate fleet records and documentation in line with GDPR requirements.
- Ensure activity is managed through relevant supplier management systems and platforms.
- Produce accurate reporting, forecasting, and operational updates.
- Monitor and deliver against agreed KPIs and SLAs.
- Provide data and insights to support operational decision-making and continuous improvement initiatives.
What We're Looking For
- Experience within fleet management, fleet operations, or a similar operational environment.
- Experience managing complex fleet operations and vehicle compliance requirements.
- Understanding of supplier performance management and service delivery frameworks.
- Proven experience managing supplier and customer relationships.
- Excellent stakeholder management and communication skills.
- Ability to analyse operational data and identify improvement opportunities.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience working independently and collaboratively within cross-functional teams.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- Full UK driving licence.
Why Join Us?
This is an opportunity to join a dynamic and customer-focused team where you'll have real ownership, influence operational performance, and help shape the future of fleet service delivery. You'll work with a broad network of customers and suppliers while contributing to a culture of continuous improvement and exceptional customer service.
If you're a proactive fleet professional who thrives on building relationships, solving problems, and delivering outstanding operational results, we'd love to hear from you.
Why Ayvens?
With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
Fleet Operations Manager employer: LPUK LeasePlan UK
At Ayvens, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion while prioritising employee well-being. As an Account Manager - Broker Partnerships, you'll enjoy competitive financial benefits, generous time off, and opportunities for personal development, all within a supportive environment that encourages creativity and collaboration. Located in the North & Scotland, you will be part of a forward-thinking team dedicated to shaping the future of sustainable mobility, ensuring your contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Operations Manager
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like LPUK LeasePlan UK.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by LPUK LeasePlan UK. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Fleet Operations Manager
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at LPUK LeasePlan UK, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at LPUK LeasePlan UK and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into LPUK LeasePlan UK. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at LPUK LeasePlan UK
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at LPUK LeasePlan UK.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to LPUK LeasePlan UK.
