At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. We're looking for a Fleet Service & Repair Executive to join our Flex Rental team. This is a busy, varied role where you'll help keep our rental fleet moving and make sure damage and maintenance costs are managed correctly. You'll work closely with our workshop team, suppliers and customers, helping to coordinate repairs, process invoices and deal with damage-related queries. If you're someone who enjoys being organised, has a good eye for detail and likes working with different people, this could be a great fit.
Key Responsibilities
- Reviewing vehicle condition reports for returned vehicles and arranging repair estimates where needed
- Keeping vehicle records and stock information up to date
- Working with repairers and suppliers to ensure repairs are completed as quickly as possible
- Contacting customers when repair costs need approval
- Raising damage recharge invoices and ensuring they are sent out promptly
- Processing maintenance and repair invoices for approval and payment
- Responding to customer questions about vehicle damage, repair costs and invoices
- Maintaining accurate records and supporting documentation
- Monitoring ongoing repairs and helping to keep workloads on track
- Supporting the wider Flex Operations team with day-to-day administration
Skills and Experience
- Previous experience in a vehicle rental, fleet, automotive or similar environment
- Experience handling invoices and administration tasks
- Good attention to detail and strong organisational skills
- Confident communication skills and a professional approach
- Ability to manage a busy workload and prioritise effectively
- Good IT skills, including Excel, Word and Outlook
- A positive attitude and willingness to get stuck in when needed
- Someone who takes ownership of their work and sees things through
- Experience processing vehicle damage recharges
- Knowledge of vehicle repairs, maintenance or fleet operations
- Experience working with suppliers and repair networks
- A full UK driving licence
What we offer
- Rewards & Financial Benefits Competitive pension scheme, Annual salary review and bonus scheme,Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme
- Health & Wellbeing Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance Time Off & Work-Life Balance 25 days' annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).
- Workplace & On-Site Facilities EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events
We are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience or current hours don't exactly align, we would encourage you to apply regardless!
What's the worst that can happen?!
With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
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Fleet Service & Repair Executive in Milton Keynes employer: LPUK LeasePlan UK Ltd
Ayvens is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive benefits package and a supportive work culture in the vibrant area of Lyde Green, Bristol. As a Customer Care Advisor, you will thrive in a dynamic environment where your contributions are valued, and opportunities for advancement are abundant, making it a rewarding place to build your career.
