Ayvens is seeking an End of Contracts Complaints Executive to join the Remarketing Team in Bristol. The role focuses on managing EOC complaints, ensuring SLAs are met and regulatory guidelines are followed, and collaborating across teams to improve processes.
You will track complaint sources, report on trends, and support the Damage Assessment team while minimising risks and maintaining high standards of customer service and stakeholder engagement.
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End-of-Contract Complaints Lead (Bristol) employer: LPUK LeasePlan UK Ltd
Ayvens is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive benefits package and a supportive work culture in the vibrant area of Lyde Green, Bristol. As a Customer Care Advisor, you will thrive in a dynamic environment where your contributions are valued, and opportunities for advancement are abundant, making it a rewarding place to build your career.
