At a Glance
- Tasks: Assess customer applications and manage due diligence in a fast-paced environment.
- Company: Join Ayvens, a diverse and inclusive workplace in Bristol.
- Benefits: Competitive salary, annual reviews, gym membership, and 25 days leave plus more.
- Other info: Enjoy free parking, social events, and opportunities for personal development.
- Why this job: Make a real impact in risk management while developing your skills.
- Qualifications: Experience in KYC/CDD and strong analytical skills required.
The predicted salary is between 28000 - 32000 £ per year.
We’re looking for a Customer Due Diligence Analyst to join our Risk Operations team at the Lyde Green, Bristol (BS16 7LB) office. Your responsibilities will involve assessing applications, managing due diligence activity and supporting effective risk management in a fast‑paced, regulated environment.
Responsibilities and duties
- Perform KYC and Due Diligence on new customer onboardings, including periodic and event‑based reviews for regulated and non‑regulated customer types.
- Conduct PEP, sanctions, and adverse media screening using industry‑recognised tools.
- Request and analyse customer documentation, including structured data and financial statements, to evaluate risks and issue an onboarding risk rating.
- Produce a robust audit trail on all parts of application decisions, ensuring outcomes are compliant with onboarding policies and procedures.
- Deliver operational effectiveness by achieving productivity and quality targets and key business objectives.
- Communicate with internal and external customers to resolve KYC / CDD queries in a timely manner.
- Coordinate with the Senior Risk Operations Analyst for workflow prioritisation and escalations to meet agreed service level agreements.
Skills and Experience
- Strong experience in KYC/CDD, including complex client structure knowledge gained in a financial services organisation.
- Ability to interpret financial documents and analyse ownership and control structures accurately.
- Technical proficiency in data utilisation, dissemination and decisioning for risk assessment.
- Strong analytical and investigative skills with high attention to detail in documenting findings.
- Confident communicator, capable of interacting with internal stakeholders and external customers to resolve queries.
- Ability to work efficiently in a high‑volume, fast‑paced environment while maintaining high quality standards.
Benefits and Compensation
- Salary: £28,000–£32,000 per annum, depending on skills and experience.
- Competitive pension scheme.
- Annual salary review and bonus scheme.
- Give As You Earn (GAYE) scheme.
- Employee referral scheme (£1,000).
- Retail discounts programme.
- GymFlex membership options.
- Cycle to Work scheme.
- Health & Wellbeing: Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.
- Time Off & Work–Life Balance: 25 days annual leave + an additional Celebration Day, 37.5‑hour week (Monday‑Friday, no weekends), holiday buy & sell scheme, volunteer days, time allocated for personal development, study support (where applicable).
- Workplace and On‑Site Facilities: Free parking, EV charging points, bike storage & shower facilities, complimentary breakfast, staff and social events.
EEO Statement
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace, so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless!
Customer Due Diligence Analyst in Bristol employer: LPUK LeasePlan UK Ltd
At Ayvens, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Lyde Green, Bristol office. Our commitment to employee growth is reflected in our comprehensive benefits package, including competitive salaries, annual reviews, and a focus on work-life balance with generous leave policies and personal development opportunities. Join us to be part of a diverse and inclusive culture that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Due Diligence Analyst in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to KYC and CDD. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role.
We think you need these skills to ace Customer Due Diligence Analyst in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Due Diligence Analyst role. Highlight your KYC/CDD experience and any relevant skills that match the job description. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about risk management and how your analytical skills can contribute to our team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LPUK LeasePlan UK Ltd
✨Know Your KYC/CDD Inside Out
Make sure you brush up on your knowledge of KYC and CDD processes. Be ready to discuss your experience with complex client structures and how you've handled due diligence in previous roles. This will show that you understand the core responsibilities of the position.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios related to risk assessment and customer onboarding. Think of examples from your past work where you successfully navigated challenges, especially in a fast-paced environment. This will demonstrate your analytical skills and ability to make sound decisions under pressure.
✨Familiarise Yourself with Tools
Since the role involves using industry-recognised tools for PEP, sanctions, and adverse media screening, it’s a good idea to familiarise yourself with these tools beforehand. If you’ve used similar software, be prepared to discuss your experience and how it can benefit the team.
✨Showcase Your Communication Skills
As a Customer Due Diligence Analyst, you'll need to communicate effectively with both internal and external stakeholders. Prepare to share examples of how you've resolved queries or collaborated with others in the past. This will highlight your confidence and ability to maintain strong relationships.
