Ayvens in Bristol is seeking a Real Time Coordinator to monitor live contact levels and optimise the customer journey through accurate resource planning. You will analyse real-time staffing, forecast demand, and manage intra-day schedules to meet targets.
In this office-based role, you will work with operations teams to balance supply and demand, develop resource models, and drive improvements in planning metrics while maintaining service standards.
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Bristol Real-Time Operations Planner employer: LPUK LeasePlan UK Ltd
Ayvens is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive benefits package and a supportive work culture in the vibrant area of Lyde Green, Bristol. As a Customer Care Advisor, you will thrive in a dynamic environment where your contributions are valued, and opportunities for advancement are abundant, making it a rewarding place to build your career.