Employer Communications Specialist in Preston

We’re looking for a skilled Employer Communications Specialist to help us deliver high-impact, engaging communications to the employers of 19 police, firefighter and local government pension schemes. Working closely with our Communications Manager and Employer Engagement team, you’ll gather insights, create clear, compelling content and deliver multi‑channel campaigns that support employers, simplify processes, and ultimately improve employer engagement with their pension scheme.

A bit about us: Local Pensions Partnership Administration (LPPA) is a multi‑award‑winning organisation and one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.

What we can offer you:

• Competitive salary DOE.
• 25 days’ holiday, plus bank holidays, 2 additional concessionary days and a half day for your Birthday, with the ability to ‘buy and sell’ leave.
• Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
• Access to a Health or Dental Plan.
• Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.
• Access to our bespoke Reward Discount Scheme – ‘Your Perk Site’.
• Opportunities to attend Wellbeing webinars and social events.
• Daily free fruit and snacks available to you in our office.
• Free Car Parking in Preston City Centre.

What You’ll Be Doing:

• Communication & Project Delivery: Lead targeted employer communications for key LPPA projects. Plan and deliver employer updates on regulation and process changes. Own seasonal campaigns, newsletters, bulletins, and onboarding communications. Create proactive communication solutions that strengthen employer engagement.
• Copywriting: Produce high-quality content across email, blogs, letters, scripts, presentations, and digital channels. Develop video storyboard content and contribute to LinkedIn and YouTube activity. Manage and update employer website content.
• Marketing & Brand: Support brand development and maintain a consistent tone of voice. Work with designers to ensure strong visual brand alignment. Ensure all communications reflect LPPA’s values and customer‑centric approach.
• Employer Engagement: Map employer processes and create communication touchpoints. Develop employer toolkit materials. Promote UPM employer portal features and create guides and scripts. Improve accessibility and content via WordPress.
• Insights & Analysis: Use insights to drive communication campaigns. Conduct employer research and analyse data to enhance communications. Produce clear reports for stakeholders.
• Stakeholder Relationships: Manage relationships with the Employer Engagement team. Produce collateral for meetings and events. Act as the main contact for Contact Centre employer messaging. Collaborate with Technical, Compliance and Digital teams.

About You:

• Experienced communications professional, ideally with B2B experience.
• Excellent writing and proofreading skills.
• Proactive and able to manage priorities effectively.
• Creative thinker, open to new ideas and technology.
• Comfortable analysing data and tracking campaigns.
• Proficient in MS Office.
• Pensions or financial services experience is desirable, not essential.
• Committed to equality, diversity and inclusive communication.