Corporate Communications Manager in Preston

We are looking for an experienced Corporate Communications Manager to fulfil a new role, which we have identified as being key to delivering LPPA’s ambitious vision to ‘become the pensions administrator of choice for the public sector’. The role will be responsible for delivering external communications through various channels, promoting LPPA across the wider public pensions sector, and ensuring that LPPA’s various stakeholders, shareholders and clients are aware of our operational successes and performance, as well as technology innovations and project delivery.

You will also be involved in supporting LPPA’s external business awards and accreditation plan and play a significant role in delivering impactful communications internally, to our LPPA colleagues, which will focus on important business, project updates, and general industry news.

A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.

What we can offer you:

• Competitive salary DOE + inclusion in annual bonus.
• 25 days’ holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to ‘buy and sell’ leave.
• Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
• Access to Health or Dental Plan.
• Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.
• Access to our bespoke Reward Discount Scheme – ‘Your Perk Site’.
• Opportunities to attend Wellbeing webinars and social events.
• Daily free fruit and snacks available to you in our office.
• Free Car Parking in Preston City Centre.

What you’ll be doing:

• Deliver a coherent, effective corporate communications strategy that enhances reputation and supports strategic objectives.
• Support the Head of Marketing & Communications to develop and implement proactive communications that strengthen LPPA’s profile across LGPS, Police and Fire pension administration.
• Provide regular shareholder updates on statutory, regulatory and legislative projects, showcasing innovation and technological developments.
• Lead on communication input within project working groups, drafting client project updates and ensuring timely, accurate delivery.
• Manage the annual external awards programme, producing compelling evidence‑based submissions.
• Oversee LPPA’s annual corporate events plan, identifying sector and client events and coordinating attendance.
• Coordinate reactive communications with internal stakeholders and external partners, including media enquiries.
• Act as the internal point of contact for colleagues developing presentation content for sector events and client meetings.
• Lead on corporate accreditations, working with internal stakeholders to deliver required information.
• Collaborate with the Communications Manager to generate insight (statistics, trends, sentiment) for use in external communications, thought leadership, and editorial content.
• Coordinate the annual client satisfaction survey.
• Ensure client operational reports are accurate, approved and delivered on time.
• Use social media to elevate LPPA’s profile and promote innovation.
• Support crisis communications planning and execution.
• Utilise media monitoring tools to gather relevant industry content and produce internal reports.

Internal Communications:

• Deliver engaging, insightful internal communications.
• Partner with People & Culture to ensure coordinated internal messaging.
• Manage internal communication channels.
• Support organisational change programmes.
• Work closely with HR, Member Services and ELT to ensure colleagues receive accurate and timely information.

What we need from you:

• Significant experience in corporate and/or internal communications.
• Experience managing multi‑channel communication strategies.
• Experience supporting organisational change.
• Collaborative approach to stakeholder relationships.
• Proven high‑quality written communication skills.
• Experience managing sensitive or complex communication issues.
• Degree in Communications, PR, Journalism, Marketing or equivalent experience.

Nice to have: