At a Glance
- Tasks: Provide exceptional customer service and assist members with pension queries.
- Company: Join LPPA Pensions, a supportive team in Preston.
- Benefits: Enjoy a £26,000 salary, hybrid working, and personal development opportunities.
- Other info: Dynamic environment with start dates in June and August 2026.
- Why this job: Make a difference in people's lives while growing your career.
- Qualifications: Strong communication and IT skills required.
The predicted salary is between 26000 - 26000 € per year.
LPPA Pensions is looking for a Contact Centre Advisor to join our team in Preston. The role offers a salary of £26,000 per annum with an excellent hybrid working model.
Candidates will be responsible for providing exceptional customer service to members regarding pensions queries, requiring excellent communication and IT skills.
You'll join a supportive team culture with personal development opportunities, a range of employee benefits, and a dynamic working environment.
Start dates available in June and August 2026.
Hybrid Pensions Contact Centre Advisor | Customer Service employer: LPPA Pensions
LPPA Pensions is an outstanding employer, offering a supportive team culture and a dynamic working environment in Preston. With a strong focus on personal development, employees benefit from a range of perks and a flexible hybrid working model, making it an ideal place for those seeking meaningful and rewarding careers in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Pensions Contact Centre Advisor | Customer Service
✨Tip Number 1
Get to know the company! Research LPPA Pensions and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role is all about providing exceptional customer service, try role-playing common customer queries with a friend. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at LPPA Pensions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Hybrid Pensions Contact Centre Advisor | Customer Service
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Contact Centre Advisor role and how your background makes you a perfect fit for our team at LPPA Pensions.
Show Off Your Communication Skills:Since this role is all about providing exceptional customer service, make sure your application reflects your communication prowess. Use clear and concise language, and don’t forget to proofread for any sneaky typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at LPPA Pensions
✨Know Your Pensions
Make sure you brush up on your knowledge of pensions and the specific services offered by LPPA Pensions. Understanding common queries and issues that members face will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role is all about customer service, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you've successfully resolved customer issues or provided exceptional service to highlight your communication prowess.
✨Familiarise Yourself with IT Tools
As the job requires excellent IT skills, make sure you're comfortable with common customer service software and tools. If you know what systems LPPA uses, try to get familiar with them beforehand, as this will give you an edge during the interview.
✨Embrace the Team Culture
LPPA values a supportive team culture, so be prepared to discuss how you work well in a team environment. Share examples of how you've collaborated with colleagues in the past and how you can contribute positively to their dynamic working environment.
