At a Glance
- Tasks: Lead a dedicated team to deliver outstanding person-centred care and ensure compliance.
- Company: Home Instead, a leading provider of high-quality, relationship-led care.
- Benefits: Competitive salary, supportive culture, and the chance to make a real difference.
- Other info: Opportunity for career growth and commitment to safeguarding adults.
- Why this job: Shape the future of care while developing high-performing teams in a rewarding environment.
- Qualifications: Proven experience as a Registered Manager and strong knowledge of CQC regulations.
The predicted salary is between 42000 - 45000 € per year.
Location: Office based
Salary: £42,000 - £45,000 per annum
Hours: 40 hours per week (8am-4pm or 9am-5pm)
Home Instead is looking for an experienced, professional and compassionate Registered Manager to lead our service and ensure the highest standards of care, compliance and operational performance. This is a fantastic opportunity for a strong leader who is passionate about delivering outstanding person-centred care and developing high-performing teams.
About the Role
As Registered Manager, you will be accountable to the Directors and responsible for the overall day-to-day management of the service.
Your key responsibilities will include:
- Managing all aspects of the branch in line with CQC and regulatory requirements
- Ensuring safe, effective and high-quality care for all clients
- Overseeing scheduling to ensure all client calls are covered in advance
- Maintaining 24-hour service availability via an on-call rota
- Implementing systems to monitor quality and performance
- Managing the full care process from initial enquiry to ongoing service delivery
- Ensuring accurate record keeping and compliance with Policies and Procedures
- Handling safeguarding concerns, complaints and incidents appropriately
- Building strong relationships with clients, families and external professionals
- Contributing to networking and business development activity
People Management
You will be responsible for the recruitment, training and ongoing development of all staff, including:
- Recruiting high-quality Care Professionals and office staff
- Managing onboarding, induction and mandatory training
- Conducting supervisions, observations and annual appraisals
- Monitoring performance, retention and engagement
- Ensuring staff work within Home Instead standards and Codes of Conduct
- Supporting a positive, motivated and professional team culture
Quality and Compliance
A key part of the role is ensuring full compliance and excellent standards of care, including:
- Carrying out client assessments, care planning and reviews
- Conducting regular quality assurance visits and checks
- Ensuring continuity of care and effective matching
- Maintaining up-to-date records on the Care Management System
- Implementing and reviewing policies, procedures and risk assessments
- Ensuring compliance with Health & Safety and safeguarding requirements
What We're Looking For
Essential Criteria
- Proven experience as a Registered Manager within domiciliary care
- Strong knowledge of CQC regulations and compliance
- Excellent leadership and people management skills
- Highly organised with the ability to prioritise and work under pressure
- Outstanding communication and relationship-building skills
- Strong IT skills and experience with care management systems
- Relevant qualification or willingness to work towards this
Key Attributes
- Professional, resilient and solution-focused
- Customer-focused with a passion for high-quality care
- Logical, organised and able to meet deadlines
- A confident decision maker and team leader
Why Join us?
Home Instead is a leading provider of high-quality, relationship-led care. We pride ourselves on our values, our supportive culture and our commitment to excellence. This role offers the chance to truly make a difference, lead a dedicated team and help shape the future growth of the service.
We are committed to safeguarding and promoting the welfare of adults. This role is subject to an enhanced DBS check.
Apply Today
If you are an experienced and driven Registered Manager looking for your next challenge, we would love to hear from you. Apply now via Indeed with your CV and a covering note explaining your suitability for the role.
Registered Manager - Home Care in Watford employer: Lp Training & Consultancy Limited T/A Mash Care
Home Instead is an exceptional employer, offering a supportive and values-driven work culture that prioritises high-quality, relationship-led care. As a Registered Manager, you will have the opportunity to lead a dedicated team, ensuring compliance and operational excellence while fostering professional growth through ongoing training and development. Located in a vibrant community, this role not only allows you to make a meaningful impact on clients' lives but also provides a fulfilling career path in a company committed to safeguarding and promoting the welfare of adults.
Contact Detail:
Lp Training & Consultancy Limited T/A Mash Care Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager - Home Care in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Registered Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and compliance standards. Show us that you’re not just a great leader but also someone who knows the ins and outs of delivering high-quality care. We love candidates who come prepared!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re genuinely interested in joining our team at Home Instead.
We think you need these skills to ace Registered Manager - Home Care in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Registered Manager role. Highlight your leadership experience, knowledge of CQC regulations, and any relevant qualifications to show us you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering high-quality care and how your previous experiences have prepared you for this role. Keep it personal and engaging!
Showcase Your People Skills:As a Registered Manager, you'll be leading a team and building relationships with clients. Make sure to include examples in your application that demonstrate your outstanding communication and relationship-building skills.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Lp Training & Consultancy Limited T/A Mash Care
✨Know Your CQC Regulations
Make sure you brush up on the Care Quality Commission (CQC) regulations before your interview. Being able to discuss how you’ve ensured compliance in your previous roles will show that you’re not just familiar with the rules, but that you can apply them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved team performance. This will demonstrate your capability as a strong leader who can foster a positive and professional team culture.
✨Demonstrate Person-Centred Care
Be ready to talk about your approach to delivering outstanding person-centred care. Share stories that highlight your compassion and commitment to client relationships, as this is crucial for the role and aligns with the values of Home Instead.
✨Prepare Questions for Them
Have a few thoughtful questions prepared to ask during the interview. This shows your genuine interest in the role and the company. You might ask about their approach to staff development or how they measure the quality of care, which can also give you insight into their culture.