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For Companies At a Glance
- Tasks: Support high-quality care delivery and mentor Care Professionals in a new leadership role.
- Company: A growing home care provider focused on team well-being and client satisfaction.
- Benefits: Competitive salary, quarterly bonuses, excellent healthcare scheme, and paid overtime.
- Other info: Join a values-led team committed to quality care and personal development.
- Why this job: Shape a new role while enjoying work-life balance and supportive leadership.
- Qualifications: Level 3 qualification in Health and Social Care and supervisory experience required.
The predicted salary is between 28000 - 28000 £ per year.
We are recruiting a Field Care Supervisor to join our growing leadership team following an internal promotion. This is a brand-new role within the business, working alongside two existing Field Care Supervisors, our Care Manager and Head of Care to support high-quality service delivery for clients and Care Professionals. Unlike many roles in the sector, this position is largely weekday-based, offering genuine work-life balance. We believe in treating our team well — no constant 70-hour weeks or unpaid weekend on-call — but in return we value flexibility, reliability and stepping up when the business truly needs you. A grown-up, mutual relationship.
What’s in it for you?
- Salary around £28,000 basic
- Quarterly team performance bonus of up to 10% of salary
- Excellent healthcare cashback scheme (including dental, optical, physio, private GP and counselling)
- Paid overtime and on-call payments on top
- Supportive leadership team and realistic expectations
- A chance to shape a newly created role
The Role
You’ll play a key part in maintaining exceptional care standards across the service by supporting clients, families and Care Professionals. Responsibilities include:
- Supporting care consultations, service reviews and care planning
- Conducting staff supervisions and client quality assurance visits
- Creating, auditing and updating care plans, including digital systems
- Maintaining accurate records using care management software
- Carrying out client and Care Professional introductions
- Building strong relationships with clients, families and professionals
- Supporting and mentoring Care Professionals
- Working closely with the Client Experience team
- Keeping in regular contact with clients and carers
- Participating in on-call duties when required
- Ensuring compliance with equality, diversity and safeguarding standards
- Carrying out any other duties required to support the business
About You
You will be an experienced care professional ready to take the next step into a field-based leadership role.
Essential criteria:
- Level 3 qualification in Health and Social Care (or equivalent)
- Experience delivering a wide range of personal care services
- Supervisory experience including MAR charts or eMAR systems
- Strong understanding of care legislation and regulations
- Passion for high-quality, person-centred care
- Confident using care management technology and training others
- Excellent communication and relationship-building skills
- Strong IT skills (Microsoft Office or Google Suite)
- Full driving licence and access to a vehicle
- Organised, flexible and reliable
What We’re Looking For
Someone who is:
- Calm under pressure
- Quality-driven
- Adaptable
- Customer-focused
- A strong communicator
- Collaborative and supportive
- Keen to learn and develop
- Aligned with values-led care
Safeguarding
This role is subject to appropriate background checks. We are committed to safeguarding and promoting the welfare of adults and expect all team members to share this commitment.
If you are an experienced care professional looking for a realistic, supportive leadership role with genuine balance and progression, we would love to hear from you.
Field Care Supervisor - Home Care in Maidstone employer: Lp Training & Consultancy Limited T/A Mash Care
Contact Detail:
Lp Training & Consultancy Limited T/A Mash Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor - Home Care in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Field Care Supervisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of care legislation and regulations. Be ready to discuss how your experience aligns with the responsibilities of the role, especially around maintaining exceptional care standards.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've supported and mentored others in your previous roles. This will demonstrate that you're not just about delivering care but also about uplifting your team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Care Supervisor - Home Care in Maidstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in care supervision. We want to see how your skills align with the responsibilities of the Field Care Supervisor role, so don’t hold back on showcasing your achievements!
Showcase Your Passion: Let us know why you’re passionate about high-quality, person-centred care. Share specific examples from your past roles that demonstrate your commitment to delivering exceptional service and supporting both clients and Care Professionals.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our supportive leadership team!
How to prepare for a job interview at Lp Training & Consultancy Limited T/A Mash Care
✨Know Your Stuff
Make sure you brush up on your knowledge of care legislation and regulations. Familiarise yourself with the specific responsibilities of a Field Care Supervisor, as well as the values-led care approach that the company champions. This will show that you're not just interested in the role, but that you understand its importance.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully supervised or mentored others. Highlight how you’ve built strong relationships with clients and colleagues, and how you’ve maintained high-quality care standards. This is your chance to demonstrate that you can step up and lead effectively.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as managing a crisis or dealing with a difficult client. Think through potential scenarios beforehand and prepare your responses. This will help you convey your calmness under pressure and your customer-focused approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support you'll receive in this new role, or how success is measured. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.