Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the night team to ensure exceptional guest service and smooth operations.
- Company: Join Lincoln Plaza London, part of the Curio Collection by Hilton.
- Benefits: Enjoy perks like discounted hotel stays, extra holiday on your birthday, and financial wellbeing support.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be a key player in creating memorable experiences for guests during the night.
- Qualifications: Experience in hotel front office and management is essential.
The predicted salary is between 30000 - 35000 £ per year.
We are currently seeking a Night Manager to join the Front Office Team at Lincoln Plaza London, part of the Curio Collection by Hilton. As a key member of the leadership team, you will be responsible for overseeing the hotel’s overnight operations, ensuring exceptional guest service, safety, security, and a smooth handover to the day team.
Responsibilities
- Leading and supporting the night team to deliver outstanding service.
- Overseeing guest check-ins, check-outs, and overnight guest requests to ensure a seamless experience.
- Managing any guest queries, complaints, or incidents during the night shift in a professional and timely manner.
- Completing night audit procedures and ensuring accurate reporting.
- Ensuring the safety and security of guests, team members, and the hotel throughout the night.
- Conducting regular hotel walks and checks in line with hotel procedures.
- Preparing clear handovers for the morning team and communicating key operational updates.
- Collaborating with other departments to support the overall guest journey.
- Ensuring compliance with Hilton brand standards, health and safety procedures, and hotel policies.
Qualifications
- Hotel Front Office experience required.
- Management experience required.
- Night audit experience preferred.
- Strong problem-solving skills and the ability to work confidently during overnight operations.
- Excellent communication and guest service skills.
Benefits
- Cycle to work scheme.
- Dedicated employee assistance programme through Health Assured.
- Wagestream financial wellbeing support.
- Complimentary overnight stay to celebrate your work anniversary.
- An extra day’s holiday on your birthday.
- Recommend a Friend: up to £750 when you refer a successful candidate.
- Team Member Travel Programme: discounted hotel nights plus 50% off Food and Beverages.
- Meals provided while on duty.
- Free car park.
- 28 days holiday including bank holidays.
Night Manager in London employer: LP - Front Office
Contact Detail:
LP - Front Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with night operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to night management. Think about scenarios you might face during a night shift and how you'd handle them. We want you to shine when it comes to showcasing your problem-solving skills!
✨Tip Number 3
Don’t forget to highlight your leadership experience! When chatting with potential employers, share examples of how you've successfully led a team during challenging situations. This will show them you're ready to take charge as a Night Manager.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Lincoln Plaza London.
We think you need these skills to ace Night Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hotel management and front office operations. We want to see how your skills align with the Night Manager role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Lincoln Plaza London. Share your passion for guest service and any unique experiences that make you stand out.
Showcase Problem-Solving Skills: As a Night Manager, you'll face challenges head-on. In your application, give examples of how you've successfully managed guest queries or incidents in the past. We love to see candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at LP - Front Office
✨Know the Night Operations Inside Out
Make sure you understand the specific responsibilities of a Night Manager, especially around guest check-ins and check-outs. Familiarise yourself with common overnight challenges and how to handle them, as this will show your potential employer that you're ready to lead the night team effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully managed guest complaints or incidents during night shifts. Highlighting your ability to think on your feet and resolve issues will demonstrate your readiness for the role.
✨Communicate Clearly and Confidently
Since you'll be responsible for handing over to the day team, practice how you would communicate key operational updates. Clear communication is crucial in ensuring a smooth transition, so be prepared to discuss how you would approach this in your interview.
✨Familiarise Yourself with Hilton Standards
Research Hilton's brand standards and health and safety procedures. Being knowledgeable about these will not only impress your interviewers but also show that you are committed to maintaining the high standards expected at Lincoln Plaza London.