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For Companies At a Glance
- Tasks: Drive revenue growth and streamline operations using innovative tech solutions.
- Company: Join LoyaltyLion, a dynamic Series A SaaS company with a collaborative culture.
- Benefits: Flexible working, generous holiday, and a strong focus on personal development.
- Why this job: Make a real impact on business success while enhancing your skills in a supportive environment.
- Qualifications: Salesforce experience and strong analytical skills are essential.
- Other info: Enjoy a vibrant team atmosphere with exciting social events and career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
As a Senior Revenue Operations Analyst at LoyaltyLion, you will be a vital contributor, continuously improving and enhancing our GTM tech stack. Your responsibilities will include gathering requirements and feedback, designing scalable solutions, and managing the rev ops backlog. User experience is paramount, so you should excel in user management, supporting tickets, training, and prioritising user satisfaction. We are looking for someone with a strong grasp of Salesforce and our business objectives, enabling you to identify improvement areas swiftly. Change management, governance, and effective communication are essential in driving projects. Your ability to liaise with stakeholders at all levels, translating technical details into layman's terms, will be crucial. As part of our growing Series A SaaS company, the Senior Revenue Operations Analyst role holds great importance. You will drive revenue growth, streamline processes, and ensure data integrity across sales, marketing, partnerships, and customer success. Reporting to the RevOps Director, you will collaborate with diverse stakeholders, implementing innovative solutions using cutting-edge technologies. Join our dynamic team and make a significant impact on LoyaltyLion's success.
Job Requirements
- Salesforce experience; Salesforce Administrator certification required.
- Strong data manipulation skills and ability to create/manage reports and dashboards.
- Experience with automation using Flow and handling user support tickets/case management.
- Familiarity with best-in-class CRM and SaaS tech stack tools (e.g., Gong, Hubspot, Zoom).
- Understanding of SaaS Sales, Marketing, and Customer Success concepts (e.g., MEDDIC, Challenger Sale).
- Proven experience in Go-to-Market functions within high-growth SaaS or tech companies.
- Strong quantitative, analytical, and creative problem-solving skills.
- Curious, proactive, and adaptable mindset.
- Excellent communication and relationship-building abilities.
- Exceptional attention to detail.
- Self-motivated and goal-oriented.
Job Responsibilities
- Identify, document, and implement innovative solutions to business problems using a wide range of technologies and applications.
- Advocate and educate teams on the use of technology, tools, and processes to maintain accurate and reliable sources of sales, marketing, and customer success data.
- Proactively search for opportunities to improve, streamline, and scale operations through data, process, and systems analysis, driving measurable impacts on company revenue.
- Assist with onboarding Go-to-Market (GTM) teams and help define and measure success metrics.
- Collaborate with end users and stakeholders to understand business problems, their impact on the company, and desired outcomes.
- Support proactive projects and provide reactive support for GTM team members.
- Assist in the development of projects, measure the real impact of solutions, and adapt as necessary to overcome obstacles.
- Manage cross-functional stakeholders to support company-wide initiatives and drive revenue growth.
Job Benefits
- Financial & Insurance benefits: Life insurance from day 1, access to comprehensive discounts through Perks at Work, charity giving scheme, optional pension salary sacrifice scheme.
- Working life benefits: Flexible working – core hours between 10-4, hybrid working with 2 days in our Farringdon Office, 4.30pm finish on Friday, quarterly team and company-wide socials.
- Equipment: Apple MacBook and all the equipment you need to be set up for success, £200 work from home allowance, ChatGPT subscription.
- Growth and development: Generous Learning & Development budget, bi-annual Performance Reviews with clear progression frameworks in place across every team, earn gift vouchers by getting recognised for your great work every day by your colleagues.
- Time off benefits: 25 days holiday per year + bank holidays, one additional day of holiday for each year of service, up to 5 years, Christmas annual leave booster, work from anywhere policy.
- Health & Wellbeing benefits: The choice of two of the following: wellbeing budget, private medical insurance through Vitality, or private dental insurance, cycle to work scheme, Employee Assistance Programme.
- Family benefits: Enhanced parental leave, workplace nursery scheme, family forming leave policy.
Senior Revenue Operations Analyst employer: LoyaltyLion
Contact Detail:
LoyaltyLion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Revenue Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at LoyaltyLion on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. This insider info can give us a leg up!
✨Tip Number 2
Prepare for those tricky questions! Think about how your experience with Salesforce and data manipulation can solve real problems at LoyaltyLion. We want to show them we’re not just ticking boxes, but genuinely interested in driving revenue growth.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or use online platforms. Focus on explaining technical concepts in simple terms, just like you’d need to do with stakeholders at all levels. We want to nail that communication aspect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team at LoyaltyLion!
We think you need these skills to ace Senior Revenue Operations Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Revenue Operations Analyst role. Highlight your Salesforce experience and any relevant projects that showcase your ability to drive revenue growth and streamline processes.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences where you’ve successfully managed user support tickets or implemented innovative solutions. This will help us see how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it’s necessary. Remember, you’ll need to translate technical details into layman’s terms in this role, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team at LoyaltyLion!
How to prepare for a job interview at LoyaltyLion
✨Know Your Salesforce Inside Out
Since Salesforce experience is a must for this role, make sure you brush up on your knowledge. Be prepared to discuss specific features you've used, how you've implemented solutions, and any challenges you've faced. This will show your depth of understanding and ability to leverage the platform effectively.
✨Showcase Your Analytical Skills
As a Senior Revenue Operations Analyst, you'll need strong data manipulation skills. Bring examples of reports or dashboards you've created in the past. Discuss how your analytical approach has led to improved processes or revenue growth, demonstrating your impact on previous teams.
✨Communicate Like a Pro
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms. Think about how you've successfully liaised with stakeholders before and be ready to share those experiences. This will highlight your ability to bridge the gap between technical and non-technical teams.
✨Be Ready to Discuss Change Management
Change management is crucial for driving projects at LoyaltyLion. Prepare to talk about times you've managed change within an organisation. Focus on your strategies for overcoming resistance and ensuring user satisfaction, as this will demonstrate your proactive and adaptable mindset.
