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For Companies At a Glance
- Tasks: Manage and launch card-linked offers campaigns while ensuring operational excellence.
- Company: Join a fast-growing Card Linked Offer network connecting brands and consumers.
- Benefits: Competitive salary, stock options, flexible hours, and professional development budget.
- Why this job: Be the engine of innovation in a dynamic fintech environment with growth potential.
- Qualifications: 3+ years in operations, strong attention to detail, and tech-savvy skills.
- Other info: Diverse team culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About LoyalBe
LoyalBe is a fast-growing Card Linked Offer (CLO) network. We connect leading brands with millions of consumers through our network of partners, including major card networks, banks, and fintechs. We offer a smarter, more measurable growth channel by connecting global brands, banks, and consumers in a single, frictionless, payâforâperformance rewards network.
Role Overview
We are seeking a highly organised and processâdriven Partnership Operations Manager. This is a handsâon role where you will be the "engine" of our partner network, responsible for the setup and launch of cardâlinked offers campaigns. You will work closely with our Sales and Brand Success teams, acting as the operational lead to ensure that every campaign is technically viable and set up correctly with our banking partners. This is a perfect role for an ambitious operator.
Startâup Reality
You wonât be managing a team yet; you will be managing processes and you must be comfortable doing the heavy lifting, from configuring spreadsheets to data validation and submission. The upside: you arenât just inheriting a fully fleshed process; you are also helping build it, and there will be significant room for growth as we scale.
Key Responsibilities
- Offer Setup & Execution: Take full control of the "campaign" submission lifecycle. You are the expert who pushes the buttons and ensures campaigns go live on time. Because we focus on complex, highâvalue campaigns, accuracy here is paramount.
- Operational Gatekeeper: You will review incoming requests from the Brand team to check for errors and validate requirements before they reach our partners.
- Partner Coordination: You will manage the weekly operational rhythm with our banking partners. You will proactively track action items, chase approvals, and unblock issues without needing to be managed.
- Knowledge Base: Maintain and update a central "Source of Truth" matrix that documents the varying technical capabilities and submission processes for every partner program.
- Brand Team Support: You will work with our Sales and Brand Success teams to help find the right program fit for each brand and ensure they are kept abreast of key program updates.
- Continuous Improvement: Proactively identify bottlenecks in key workflows and propose improvements to reduce errors and improve the overall partner experience.
About You
- Experience: 3+ years in an operational role such as Marketing Operations, Partnership Ops, Technical Account Management or similar.
- Fixer Mindset: You donât just wait for instructions. If you see a broken process or a missing document, you fix it immediately.
- Exceptional Attention to Detail: You are meticulous and precise. You thrive on getting the details right and have a low tolerance for errors.
- ProcessâDriven: You have a natural ability to understand, document and improve workflows. You think in terms of systems and scalability.
- Clear Communicator: You are comfortable in meetings with external stakeholders (banks/fintechs). You can explain why an offer structure works (or doesnât work) to both internal sales teams and external partners.
- TechâSavvy: You are very comfortable with Excel/Google Sheets (data validation, conditional formatting) and can learn new software tools quickly.
- Highly Organised: You can effortlessly manage multiple tasks, deadlines and workstreams in a fastâpaced environment.
Desirable Skills
- Experience with cardâlinked offers, fintech, payments, loyalty or affiliate marketing.
- Experience working with banks, card schemes or major global companies.
Benefits
- Competitive salary and compensation package
- Stock option plan - have a stake in the company you are building
- MacBook + home office budget
- Health/wellâbeing membership
- Flexible holiday policy
- Flexible working arrangements and flexible working hours
- Professional development budget
- And more!
Diversity
We believe that being a diverse team will make us a stronger team and we want to hire people who believe the same. Please donât filter yourself out!
Seniority level: Not Applicable
Employment type: Fullâtime
Job function: Marketing
Industries: Advertising Services
Partnership Operations Manager in London employer: loyalBe
Contact Detail:
loyalBe Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Partnership Operations Manager in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to LoyalBe. A friendly chat can open doors that a CV just can't.
â¨Tip Number 2
Prepare for the interview by knowing your stuff. Research LoyalBe's campaigns and think about how your skills can help improve their processes. Show us youâre the fixer we need!
â¨Tip Number 3
Practice your communication skills. Youâll be talking to banks and partners, so being clear and confident is key. Role-play with a mate to nail your pitch!
â¨Tip Number 4
Apply through our website! Itâs the best way to get noticed. Plus, it shows youâre serious about joining our team and ready to dive into the action.
We think you need these skills to ace Partnership Operations Manager in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Partnership Operations Manager role. Highlight your experience in operational roles and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Attention to Detail: Since accuracy is key in this role, donât shy away from showcasing your meticulous nature. Use examples from your past experiences where your attention to detail made a difference. We love candidates who can spot errors before they become issues!
Demonstrate Your Fixer Mindset: Weâre looking for someone who doesnât just follow instructions but actively seeks to improve processes. Share instances where you identified a problem and took the initiative to fix it. This will show us youâre the proactive operator we need!
Apply Through Our Website: We encourage you to submit your application through our website. Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, it gives you a chance to explore more about what we do at LoyalBe!
How to prepare for a job interview at loyalBe
â¨Know Your Stuff
Before the interview, dive deep into LoyalBe's operations and the specifics of card-linked offers. Understand how they connect brands with consumers and be ready to discuss how your experience aligns with their needs.
â¨Show Off Your Organisational Skills
Since this role is all about being process-driven, come prepared with examples of how you've managed complex workflows in the past. Highlight your attention to detail and how youâve improved processes in previous roles.
â¨Communicate Clearly
Practice explaining technical concepts in simple terms. Youâll need to communicate effectively with both internal teams and external partners, so demonstrate your ability to break down complex ideas during the interview.
â¨Be a Problem Solver
Prepare to discuss times when you've identified bottlenecks or issues in workflows and how you resolved them. Show that you have a fixer mindset and are proactive in improving processes.