Tailor Made Technologies, a fast-growing MSP based in Whiteley, near Fareham, is recruiting a 2nd Line IT Service Desk Engineer to join our head office team. You will sit with our knowledgeable Service Desk and receive full day-to-day support as you progress.
You will use your strong customer support skills to handle incidents via phone, email or face-to-face, triage tickets, and liaise with third parties to resolve issues while maintaining SLA/KPI targets.
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