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- Tasks: Join our café team, serving delicious food and drinks while ensuring top-notch customer service.
- Company: Lowther Castle and Gardens, a beautiful venue in Cumbria.
- Benefits: Earn £12.21 per hour, enjoy free entry for friends and family, and 50% off food.
- Why this job: Perfect for students seeking flexible weekend work in a vibrant environment.
- Qualifications: No experience needed; just bring your friendly personality and willingness to learn.
- Other info: Enjoy 28 days holiday (pro rata) and free car parking.
We are looking for somebody to work in the café part-time at weekends. This might suit a student?
£12.21 per hour.
Job Description
Front of House Catering Assistant part-time at weekends, responsible to Visitor Services Manager – Catering Supervisors, and based at Lowther Castle and Gardens, Penrith, Cumbria, CA10 2HH.
Work as part of the catering team to deliver the following:
- Assist in the day-to-day operations of the café ensuring a consistently high quality of food and drink is always served.
- Promote and deliver a high standard of customer service and ensure visitor expectations have been exceeded.
- Promote customer loyalty and returning visitors.
- Follow Food Safety and Health and Safety training and make sure products are of good quality, kept at correct temperatures and ensure you always have the correct allergen information.
- Maintain displays in our customer areas that give a good offer to all our visitors, serving food and clear down of areas afterwards within the main café area and other catering outlets.
- Ensure the highest possible standards of presentation by ensuring that displays, fixtures, fittings and premises are maintained in accordance with the cleaning schedules.
- Deal with customer queries or requests in a polite and efficient manner.
- Present a smart, professional appearance and good personal hygiene.
About You
Previous experience in Catering & Hospitality is desirable but not essential as full training will be given. A willingness to roll up your sleeves and adapt helping other colleagues when needed, a warm and friendly personality with great communication skills.
Benefits of joining our team:
- Free entry to Lowther Castle and Gardens with friends and family
- 50% of food and drink in our Cafes
- 20% of in our Admission shop
- 28 days holiday per year (pro rata for part time.)
- Free car parking
To apply, please email your cover letter and CV to info@lowthercastle.org
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Front-of-House Catering Assistant employer: Lowther Castle
Contact Detail:
Lowther Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front-of-House Catering Assistant
✨Tip Number 1
Get to know the café and its vibe before you apply! Pop in, grab a coffee, and chat with the staff. This shows your genuine interest and helps you understand what they value in a team member.
✨Tip Number 2
When you’re at the café, pay attention to how they serve customers. Take mental notes on their customer service style and think about how you can bring that same energy when you join the team!
✨Tip Number 3
Don’t just send your CV and cover letter; follow up with a friendly email or call! It shows initiative and keeps you on their radar. Plus, it’s a great way to express your enthusiasm for the role.
✨Tip Number 4
Make sure to highlight any relevant experience during your interview, even if it’s from other jobs or volunteer work. We love seeing how adaptable you are and how you can bring those skills to our café!
We think you need these skills to ace Front-of-House Catering Assistant
Some tips for your application 🫡
Craft a Personal Cover Letter: When writing your cover letter, make it personal! Share why you’re excited about the Front-of-House Catering Assistant role and how your personality fits with our team. A warm and friendly tone will go a long way!
Highlight Relevant Experience: Even if you don’t have direct experience in catering, think about any customer service roles or teamwork experiences you’ve had. We want to see how your skills can shine in our café environment!
Show Your Passion for Customer Service: We love candidates who are passionate about delivering great customer service. Mention any instances where you’ve gone above and beyond for customers, as this is key to exceeding visitor expectations at Lowther Castle.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lowther Castle
✨Know the Café Inside Out
Before your interview, take some time to familiarise yourself with the café's menu and offerings. Understanding what they serve will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering great customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your friendly personality and communication skills.
✨Dress to Impress
First impressions matter! Make sure you present yourself smartly and professionally. A neat appearance reflects your understanding of the importance of hygiene and presentation in the catering industry.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they ensure high standards of food safety. It shows you're engaged and serious about the position.