At a Glance
- Tasks: Assist GPs and staff, manage patient communications, and handle administrative duties.
- Company: Busy NHS Training Practice in Dartford with a supportive team.
- Benefits: Gain valuable experience in healthcare, flexible hours, and a friendly work environment.
- Other info: Great location with easy access to transport links and local amenities.
- Why this job: Make a difference in patients' lives while developing essential skills in a dynamic setting.
- Qualifications: Good communication skills and basic computer literacy; experience in healthcare is a plus.
The predicted salary is between 24000 - 28000 € per year.
Main duties of the job:
- To provide assistance to GPs and Practice Staff.
- To provide a point of contact for patients and act as a focal point of communication between patients, GPs and other clinical staff.
Administration:
- Maintain, update and monitor the computerised registration database.
- Monitor stock levels, usage and re-order requirements of stationery and sundry items.
- Scanning.
- Dealing with solicitors’ requests for notes.
- Desktop publishing posters, stationery, practice leaflet.
- Responsible for putting up posters and leaflets.
Receptionist:
- Reception duties.
- Using the appointment system.
- Repeat prescriptions.
- Preparation of consultation rooms.
- Operation of telephone system.
- Start and end of day procedures.
- Any other delegated duties considered appropriate to the post.
About us:
We are a busy NHS Training Practice in the centre of Dartford with just over 7,500 patients. We have 5 General Practitioners, 2 Practice Nurses and 2 HCAs and 11 members of staff within the Management, Secretarial, Reception and Administrative Teams. We are a GMS practice. Our IT system is EMIS Web. From our location in Dartford, we enjoy excellent travel links to London, Ebbsfleet International and the South-East Coast. We have good local schools and Bluewater Shopping Centre is also very close by. For fitness enthusiasts, we are within walking distance of the Fairfield Fitness Centre and Swimming Pool.
Job responsibilities:
Main purpose of post: To provide assistance to GPs and practice staff and to provide a point of contact for patients and act as a focal point of communication between patients, GPs and other medical staff.
Responsible to: Practice Manager.
Special requirements of the post:
- An understanding, acceptance and adherence to the need for strict confidentiality.
- An ability to use own judgment, resourcefulness, commonsense and local knowledge to respond to patients' enquiries and requests.
- Keyboard skills, computer literacy preferred.
- Proven accuracy in transcribing information from request to issue of prescription.
- Ability to work without direct supervision and determine own workload priorities.
- Excellent communication skills.
Person Specification:
Experience:
- Experience with using Windows software e.g. WORD, EXCEL etc.
- Keyboard skills, computer literacy.
- Experience of working in primary care or caring environment but not essential.
Administrative and Receptionist in Kent employer: Lowfield Medical Centre
As a busy NHS Training Practice located in the heart of Dartford, we pride ourselves on fostering a supportive and collaborative work environment where every team member plays a vital role in patient care. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values communication and teamwork, making it an ideal place for those seeking meaningful and rewarding employment in healthcare. With excellent transport links and local amenities, including fitness centres and shopping, our location enhances both work-life balance and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative and Receptionist in Kent
✨Tip Number 1
Get to know the practice! Research our NHS Training Practice and understand our values. This will help you tailor your approach during interviews and show us that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to administrative and receptionist duties. This will boost your confidence and help you articulate your skills effectively.
✨Tip Number 3
Network like a pro! Connect with current or former staff members on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when applying through our website.
✨Tip Number 4
Show off your tech skills! Familiarise yourself with EMIS Web and other relevant software. Highlighting your computer literacy during the interview will demonstrate that you're ready to hit the ground running in our busy practice.
We think you need these skills to ace Administrative and Receptionist in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills can help us in providing top-notch assistance to our GPs and practice staff.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how you can be a great point of contact for our patients. Let your personality come through!
Showcase Your Communication Skills:Since communication is key in this role, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Lowfield Medical Centre
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the duties of an Administrative and Receptionist role, especially how it involves communication between patients and GPs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples from your past experiences where you've effectively communicated with patients or colleagues. Think about times when you resolved conflicts or provided exceptional service, as these stories will highlight your suitability for the role.
✨Demonstrate Your IT Proficiency
As the job mentions familiarity with Windows software like Word and Excel, be ready to discuss your experience with these tools. You might even want to mention any specific tasks you've completed using these applications, such as creating documents or managing databases, to prove your competence.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the practice and its team. Ask about their approach to patient care or how they handle busy periods. This shows that you're not only interested in the job but also in how you can contribute to their success.
