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- Tasks: Assist GPs and staff, manage patient communications, and handle administrative duties.
- Company: Busy NHS Training Practice in Dartford with a supportive team.
- Benefits: Gain valuable experience in healthcare, flexible hours, and a friendly work environment.
- Other info: Great location with easy transport links and nearby fitness facilities.
- Why this job: Make a difference in patients' lives while developing essential skills in a dynamic setting.
- Qualifications: Good communication skills and basic computer literacy; experience in healthcare is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Main duties of the job include providing assistance to GPs and Practice Staff, serving as a point of contact for patients, and acting as a focal point of communication between patients, GPs, and other clinical staff.
Administration:
- Maintain, update, and monitor the computerised registration database.
- Monitor stock levels, usage, and re-order requirements of stationery and sundry items.
- Scanning and dealing with solicitors’ requests for notes.
- Desktop publishing posters, stationery, and practice leaflets.
- Responsible for putting up posters and leaflets.
Receptionist:
- Reception duties including using the appointment system.
- Handling repeat prescriptions.
- Preparation of consultation rooms.
- Operation of telephone system.
- Start and end of day procedures.
- Any other delegated duties considered appropriate to the post.
About us: We are a busy NHS Training Practice in the centre of Dartford with just over 7,500 patients. We have 5 General Practitioners, 2 Practice Nurses, and 2 HCAs, along with 11 members of staff within the Management, Secretarial, Reception, and Administrative Teams. We are a GMS practice. Our IT system is EMIS Web. From our location in Dartford, we enjoy excellent travel links to London, Ebbsfleet International, and the South-East Coast. We have good local schools, and Bluewater Shopping Centre is also very close by. For fitness enthusiasts, we are within walking distance of the Fairfield Fitness Centre and Swimming Pool.
Job responsibilities: The main purpose of the post is to provide assistance to GPs and practice staff and to serve as a point of contact for patients, acting as a focal point of communication between patients, GPs, and other medical staff. Responsible to: Practice Manager.
Special requirements of the post: An understanding, acceptance, and adherence to the need for strict confidentiality. An ability to use own judgment, resourcefulness, commonsense, and local knowledge to respond to patients' enquiries and requests. Keyboard skills and computer literacy preferred. Proven accuracy in transcribing information from request to issue of prescription. Ability to work without direct supervision and determine own workload priorities. Excellent communication skills.
Person Specification:
- Experience with using Windows software (e.g., WORD, EXCEL).
- Keyboard skills and computer literacy.
- Experience of working in primary care or a caring environment is preferred but not essential.
Administrative and Receptionist in Dartford employer: Lowfield Medical Centre
Contact Detail:
Lowfield Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative and Receptionist in Dartford
✨Tip Number 1
Get to know the practice! Research our NHS Training Practice in Dartford and understand our values. This will help you connect with us during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your communication skills! As a focal point for patients and staff, you'll need to be clear and friendly. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with EMIS Web and other software we use. If you can demonstrate your computer literacy during the interview, it’ll give you a leg up on the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our busy team at the practice.
We think you need these skills to ace Administrative and Receptionist in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with our busy NHS Training Practice, so don’t hold back on showcasing your administrative and communication skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm for helping patients and supporting our GPs.
Showcase Your IT Skills: Since we use EMIS Web and other software, it’s important to mention any experience you have with similar systems. If you’re comfortable with Windows software like Word and Excel, let us know – it’ll definitely work in your favour!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we really appreciate!
How to prepare for a job interview at Lowfield Medical Centre
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the duties of an Administrative and Receptionist role, especially the importance of communication between patients and GPs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Tech Skills
Since the job involves using software like EMIS Web, Word, and Excel, be prepared to discuss your experience with these tools. If you have any specific examples of how you've used them in previous roles, share those! It’ll demonstrate your readiness to hit the ground running.
✨Emphasise Your Communication Skills
As a focal point of contact for patients and staff, strong communication skills are key. Think of examples where you've successfully handled patient inquiries or worked as part of a team. This will highlight your ability to maintain professionalism and empathy in a busy environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and judgement. For instance, how would you handle a difficult patient or manage conflicting priorities? Practising these scenarios can help you articulate your thought process and demonstrate your resourcefulness.