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For Companies At a Glance
- Tasks: Assist customers by preparing and loading orders while ensuring a clean and stocked store.
- Company: Join Lowe's, one of the largest retail companies, dedicated to quality customer service.
- Benefits: Enjoy flexible hours, health insurance, paid time off, and tuition assistance.
- Why this job: Be part of a supportive team, gain valuable experience, and make a difference in customer satisfaction.
- Qualifications: Must be able to lift 25 pounds and have basic computer skills; retail experience preferred.
- Other info: Flexible scheduling available; perfect for students looking for part-time work.
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Fulfillment Associate, this means:
• Being friendly and professional, and responding quickly to customer and associate needs.
• Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time.
• Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely.
The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles.To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time.The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products.In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift.Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We\’re Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
• 6 months retail experience.
• 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
Pay Range: $17.00 – $18.40 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Part Time - Fulfillment Associate - Flexible employer: Lowe's
Contact Detail:
Lowe's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time - Fulfillment Associate - Flexible
✨Tip Number 1
Familiarise yourself with Lowe's product range and services. Understanding the types of merchandise you'll be handling will not only boost your confidence but also help you engage more effectively with customers and colleagues.
✨Tip Number 2
Practice your customer service skills. As a Fulfillment Associate, you'll need to interact with customers regularly. Role-playing different scenarios with friends or family can help you feel more prepared for real-life interactions.
✨Tip Number 3
Get comfortable with retail technology. Since you'll be using devices like smartphones and tablets, spend some time familiarising yourself with common retail apps and systems to ensure you're ready to hit the ground running.
✨Tip Number 4
Be prepared for physical tasks. Since the role involves lifting and moving merchandise, consider doing some light exercises to build your strength and stamina. This will help you perform your duties more efficiently and safely.
We think you need these skills to ace Part Time - Fulfillment Associate - Flexible
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Fulfillment Associate position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service roles. Mention specific tasks that relate to the responsibilities of a Fulfillment Associate, such as handling merchandise or engaging with customers.
Showcase Your Skills: Make sure to highlight skills that are relevant to the job, such as your ability to lift heavy items, use retail technology, and perform basic arithmetic. Provide examples of how you've used these skills in past roles.
Craft a Strong Cover Letter: Write a personalised cover letter that explains why you want to work at Lowe's and how your background makes you a great fit for the Fulfillment Associate role. Be sure to convey your enthusiasm for customer service and teamwork.
How to prepare for a job interview at Lowe's
✨Show Your Customer Service Skills
As a Fulfillment Associate, you'll be interacting with customers regularly. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've handled customer inquiries or resolved issues to demonstrate your ability to provide excellent service.
✨Demonstrate Your Teamwork Abilities
This role requires collaboration with other associates and delivery teams. Be prepared to discuss instances where you've worked effectively as part of a team. Emphasise your communication skills and how you ensure everyone is on the same page to meet customer needs.
✨Familiarise Yourself with Retail Technology
Since the job involves using retail technology, make sure you're comfortable discussing your experience with computers, smartphones, and tablets. If you have experience with inventory management systems or point-of-sale systems, mention that too, as it shows you're tech-savvy and ready to adapt.
✨Prepare for Physical Requirements
The role involves lifting and moving merchandise, so it's important to convey your physical readiness for the job. You might want to mention any relevant experience you have with similar tasks, and reassure them that you're capable of meeting the physical demands of the position.
