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- Tasks: Support colleagues and managers in creating a positive workplace experience.
- Company: Join a top-rated company known for its supportive culture and dynamic team.
- Benefits: Enjoy flexible working, competitive bonuses, and 28 days of holiday.
- Why this job: Make a real impact in a people-first environment while growing your career.
- Qualifications: Experience in Employee Relations and a collaborative approach are key.
- Other info: Be part of a diverse team that values your unique perspective.
The predicted salary is between 28800 - 43200 £ per year.
People Advisor
Location: Thorpe Park, Leeds, Flexible, Hybrid working available.
Fixed Term Contract-12 Months
Step into a role where people truly matter – become our next People Advisor!
As a vital part of our People Services team, you\’ll be at the heart of creating a positive experience for our colleagues and managers. From offering thoughtful, proactive guidance on employee relations to empowering managers with the confidence to handle their people processes and admin, you\’ll be a trusted partner every step of the way. If you love making a meaningful impact and thrive in a collaborative, people-first environment – we\’d love to welcome you aboard!
You\’ll work closely with our People Services Business Partners to make sure employee relations cases are handled fairly and consistently. You\’ll also help keep our policies, procedures, and toolkits up to date and aligned with current employment legislation.
As the go-to person for occupational health queries, you\’ll also support the Advisory team with more complex Helpdesk questions – covering areas like absence, maternity and flexible working.
We\’re looking for someone who brings a professional, approachable style to resolving disputes and grievances informally, while also being the main contact for formal grievance cases.
What we are looking for:
- Solid experience in an Employee Relations role, with a strong track record of managing a variety of complex cases.
- Confidence working in a fast-paced, ever-changing environment – you\’re comfortable juggling multiple priorities.
- A collaborative approach, working closely with managers to provide outstanding support and customer service.
- Experience working in a high-volume contact centre or operational environment would be a real advantage.
- A CIPD qualification would be a bonus, but it\’s not essential – we\’re more interested in your experience and approach.
If you\’re excited about this role but don\’t meet every requirement – don\’t worry, still apply. Your unique perspective could be just what we\’re looking for.
What you\’ll get:
- A discretionary annual bonus to reward your impact
- 3% flexible benefits that you can tailor to suit your lifestyle, whether that\’s extra cash, more holiday, or added health cover.
- Hybrid working for the best of both worlds-collaboration and focus.
- Free onsite parking, saving you time and money.
- Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most.
- Peace of mind with life assurance that supports your loved ones, no matter what.
- A culture that celebrates you and supports your wellbeing – with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best.
- Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) – and connect with a community that celebrates and supports you.
So, who are we?
We\’re on a mission to make credit work better for all.
We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.
According to The Sunday Times, we\’re one of the best places to work in the UK, (we\’re proud to be on their \’Best Places to Work\’ list for the second year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It\’s our people that make us great.
We celebrate and share success, learn from failure, embrace change, and savour challenge.
Join us and from day one you\’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you\’ll be making a difference to the lives of millions of people going through tough times.
Ready to join us?
At Lowell, we\’re committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive.
We welcome people from all backgrounds and experiences. Whatever your identity – culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability – if you\’re passionate about making credit work better for everyone, we\’d love to hear from you. Our strength lies in our people, and we\’re proud to build inclusive teams supported by benefits that help everyone succeed.
Apply today and bring your ER expertise to a team that truly values what you do.
If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who\’ll be more than happy to support you.
#HYBRID #FLEXIBLEWORKING
People Advisor in Leeds employer: Lowell
Contact Detail:
Lowell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Advisor in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and show your genuine interest in the company.
✨Tip Number 2
Prepare for the interview by practising common questions related to employee relations. Think about how you’d handle specific scenarios, as this role is all about resolving disputes and supporting managers. We want you to shine!
✨Tip Number 3
Show off your personality! During the interview, let your approachable style come through. Remember, they’re looking for someone who can connect with colleagues and managers alike, so be yourself and share your passion for people.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace People Advisor in Leeds
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your enthusiasm for helping others shine through. We want to see how you can make a positive impact on our colleagues and managers, so share examples of your experience in employee relations and how you've supported teams in the past.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the People Advisor role. We love seeing candidates who take the time to connect their background with what we’re looking for, so don’t hold back!
Be Authentic: We value authenticity, so be yourself in your application. If you don’t meet every single requirement, don’t stress! Share your unique perspective and experiences that could bring something special to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Lowell
✨Know Your Employee Relations Stuff
Make sure you brush up on your knowledge of employee relations, especially around handling grievances and disputes. Be ready to share examples from your past experiences where you've successfully navigated complex cases.
✨Show Off Your Collaborative Spirit
This role is all about teamwork, so be prepared to discuss how you've worked closely with managers in the past. Highlight any instances where your support made a real difference in their people processes.
✨Be Ready for Fast-Paced Questions
Since the environment is fast-paced, expect questions that assess your ability to juggle multiple priorities. Think of specific situations where you managed competing demands effectively and share those stories.
✨Embrace Your Unique Perspective
If you don’t meet every single requirement, don’t sweat it! Be open about your unique experiences and how they can bring value to the team. This shows confidence and a willingness to learn, which is exactly what they’re looking for.
