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- Tasks: Help customers manage their debt and set up payment plans with empathy.
- Company: Leading debt litigation company in Leeds with a supportive culture.
- Benefits: Competitive bonuses, hybrid working, 28 days holiday, and life assurance.
- Why this job: Make a real difference in people's financial health while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading debt litigation company in Leeds seeks a Legal Recoveries Associate to assist customers in navigating their debt and achieving financial health. This role involves discussions with customers, setting up payment plans, and supporting litigation processes, all while demonstrating strong communication and empathy.
The position offers competitive bonuses, hybrid working options, and comprehensive benefits including 28 days of holiday and life assurance.
Debt Recovery & Customer Care Specialist (Hybrid) in Leeds employer: Lowell
Contact Detail:
Lowell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery & Customer Care Specialist (Hybrid) in Leeds
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves discussions with customers, it’s crucial to demonstrate empathy and clarity. Role-play with a friend or use online resources to sharpen your approach.
✨Tip Number 3
Prepare for common interview questions related to debt recovery and customer care. Think about how you would handle difficult situations and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Debt Recovery & Customer Care Specialist (Hybrid) in Leeds
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to connect with customers. We want to see how you can demonstrate empathy and understanding, especially in challenging situations like debt recovery.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences shine through without unnecessary fluff.
Tailor Your Application: Make sure to customise your application for the Debt Recovery & Customer Care Specialist role. We love seeing candidates who take the time to align their experiences with what we’re looking for in this position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Lowell
✨Know Your Stuff
Before the interview, make sure you understand the basics of debt recovery and customer care. Brush up on relevant laws and regulations, as well as common practices in setting up payment plans. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Show Empathy
Since this role involves discussions with customers who may be stressed about their financial situation, practice demonstrating empathy during your interview. Think of examples from your past experiences where you've successfully handled sensitive situations, and be ready to share them.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios during the interview. This could involve simulating a conversation with a customer in debt. Practise how you would approach these discussions, focusing on active listening and problem-solving skills. It’s all about showing you can handle real-life situations effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
