At a Glance
- Tasks: Negotiate debt repayments and support customers in financial difficulty.
- Company: Join a supportive team in a dynamic environment.
- Benefits: Hybrid working, competitive salary, and career development opportunities.
- Other info: Target-driven role with clear goals and a friendly team atmosphere.
- Why this job: Make a real difference by helping people manage their debts effectively.
- Qualifications: Strong communication skills and empathy towards customers.
The predicted salary is between 28800 - 43200 £ per year.
Location: Thorpe Park, Leeds, Hybrid working.
Opening hours: Monday to Friday 09:00-18:30 and Saturdays 09:00-13:00
Open day: 25/11/2025 (by invite only)
Join us as a Debt Collection Negotiator. You will be part of a supportive, target-driven team where you will work towards clear goals while delivering great service to our clients.
Day to day, you will be speaking with customers over the phone—both inbound and outbound—gathering the right information to help create realistic and fair repayment plans. You will also be negotiating settlements, identifying when someone might be in a vulnerable situation, and making sure they get the right support. Between calls, you will be reviewing and updating.
Debt Collection Negotiator in Leeds employer: Lowell
At our company, we pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued. Located in the vibrant Thorpe Park area of Leeds, we offer hybrid working options, competitive benefits, and ample opportunities for professional growth, ensuring that our employees can thrive both personally and professionally while making a meaningful impact in the lives of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Collection Negotiator in Leeds
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Lowell. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Debt Collection Negotiator in Leeds
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lowell.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Lowell's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Lowell
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lowell.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Lowell will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Lowell employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.