Lowell is seeking a Planning & Service Delivery Team Lead to oversee a specialist group responsible for shaping and optimising our contact strategies. Hybrid working from Thorpe Park, Leeds, combines on-site collaboration with flexible scheduling.
You will lead dialler campaigns, ensure regulatory compliance with Ofcom, analyse performance data, and partner with operations to deliver excellent customer outcomes.
#J-18808-Ljbffr
Lead Planning & Service Delivery - Contact Centre in Bradford employer: Lowell
Lowell is an exceptional employer that prioritises employee development and well-being, offering a structured training programme to ensure you thrive in your role as a Legal Recoveries Associate. With a supportive work culture in Leeds, you'll have the opportunity to make a meaningful impact on customers' lives while enjoying a hybrid working model that promotes work-life balance. Join us to be part of a team that values empathy, compliance, and personal growth.
