At a Glance
- Tasks: Design and deploy data-driven collections strategies to improve customer outcomes.
- Company: Join a top-rated UK finance company focused on making credit work better for everyone.
- Benefits: Enjoy hybrid working, competitive bonuses, and 28 days holiday plus more.
- Why this job: Make a real impact with your analytical skills in a supportive and dynamic environment.
- Qualifications: Strong analytical skills in SAS or SQL; experience in customer strategy is a plus.
- Other info: Be part of an inclusive culture that celebrates diversity and supports your wellbeing.
The predicted salary is between 30000 - 40000 £ per year.
Collections Strategy Analyst - 12 Month Fixed Term contract.
Location: Thorpe Park, Leeds, Hybrid working.
Join us as a Collections Strategy Analyst! Looking for a role where you can shape real impact? In this position, you'll design and deploy smart, data-driven collections strategies that link directly to our scorecard models - making sure each approach lands effectively across the right customer and account groups. You'll dig into performance, constantly assessing cost and collections outcomes, while running champion-challenger tests using tools like SAS and SQL to uncover what truly works. From analysing contact-channel performance to spotting opportunities to eliminate waste, digitise processes or simplify the journey, you'll help drive continuous improvement every day. You'll also work closely with our Omni Channel Manager to bring new strategies to life, support automated solutions, and maintain a strong control environment - ensuring everything we do is compliant, efficient, and delivering great customer outcomes.
What we are looking for:
- Strong analytical capabilities using SAS or SQL and any other analytics packages.
- Experience of deploying collections and customer strategies with continuous improvements delivery through data driven insights and well-constructed trials would be desirable.
- Experience of translating complex business processes and data insights into simple views and language.
- Strong customer and commercial awareness.
- Influencing change through senior stakeholder management experience is a must have.
- Experience of Lean and Agile principles would be desirable.
If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for.
What you'll get:
- A discretionary annual bonus to reward your impact.
- 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover.
- Hybrid working for the best of both worlds - collaboration and focus.
- Free onsite parking, saving you time and money.
- Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more - giving you more time for what matters most.
- Peace of mind with life assurance that supports your loved ones, no matter what.
- A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best.
- Encouragement to be your authentic self at work by joining one of our vibrant employee networks - like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.
So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.
According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times.
Ready to join us? At Lowell, we're committed to helping you grow - both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed.
Apply today and bring your analytical mindset, curiosity, and drive to a team where your ideas genuinely influence how we work. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
DB Pensions Analyst - SQL in Bradford employer: Lowell
Contact Detail:
Lowell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DB Pensions Analyst - SQL in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to collections strategies. Use your analytical skills to showcase how you've tackled challenges in the past and how you can bring value to the team.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and fit your skill set, especially if you're keen on making an impact in the finance sector.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace DB Pensions Analyst - SQL in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Collections Strategy Analyst role. Highlight your analytical capabilities, especially with SAS or SQL, and any relevant experience in deploying collections strategies.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this role. Share specific examples of how you've influenced change through data-driven insights and how you can contribute to our mission of making credit work better for everyone.
Showcase Your Unique Perspective: Don’t worry if you don’t meet every requirement! We value diverse backgrounds and experiences. Use your application to highlight what makes you unique and how your perspective could benefit our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lowell
✨Know Your Data Tools
Make sure you brush up on your SQL and SAS skills before the interview. Be ready to discuss how you've used these tools in past roles to drive data-driven insights and improve collections strategies.
✨Understand the Business
Familiarise yourself with the company's mission and values, especially their approach to customer care and debt management. This will help you articulate how your analytical capabilities can align with their goals during the interview.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific challenges related to collections strategies. Think of examples from your experience where you've successfully influenced change or improved processes using data.
✨Showcase Your Stakeholder Management Skills
Be prepared to discuss your experience in managing senior stakeholders. Highlight instances where you've effectively communicated complex data insights in a simple way, demonstrating your ability to influence and drive change.