At a Glance
- Tasks: Design and deploy data-driven collections strategies to improve customer outcomes.
- Company: Dynamic company in Leeds with a focus on innovation and collaboration.
- Benefits: Annual bonus, flexible benefits, hybrid working, and 28 days holiday.
- Other info: Join a supportive culture that celebrates diversity and promotes wellbeing.
- Why this job: Make a real impact by shaping effective strategies and driving continuous improvement.
- Qualifications: Strong analytical skills with SAS or SQL; experience in customer strategy is a plus.
The predicted salary is between 35000 - 42000 £ per year.
Collections Strategy Analyst - Leeds Collections Strategy Analyst - 12 Month Fixed Term contract.
Join us as a Collections Strategy Analyst!
Looking for a role where you can shape real impact?
In this position, you'll design and deploy smart, datadriven collections strategies that link directly to our scorecard models-making sure each approach lands effectively across the right customer and account groups.
You'll dig into performance, constantly assessing cost and collections outcomes, while running champion-challenger tests using tools like SAS and SQL to uncover what truly works.
From analysing contactchannel performance to spotting opportunities to eliminate waste, digitise processes or simplify the journey, you'll help drive continuous improvement every day.
You'll also work closely with our Omni Channel Manager to bring new strategies to life, support automated solutions, and maintain a strong control environment-ensuring everything we do is compliant, efficient, and delivering great customer outcomes.
What we are looking for: You'll have strong analytical capabilities using SAS or SQL and any other analytics packages Experience of deploying collections and customer strategies with continuous improvements delivery through data driven insights and well-constructed trials would be desirable Experience of translating complex business processes and data insights into simple views and language Strong customer and commercial awareness Influencing change through senior stakeholder management experience is a must have Experience of Lean and Agile principles would be desirable.
If you're excited about this role but don't meet every requirement - don't worry, still apply.
Your unique perspective could be just what we're looking for.
What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover.
Hybrid working for the best of both worlds-collaboration and focus.
Free onsite parking , saving you time and money.
Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most.
Peace of mind with life assurance that supports your loved ones, no matter what.
A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best.
Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity
Collections Strategy Analyst - Leeds in Norfolk employer: Lowell Group
Lowell Group is an excellent employer, offering a dynamic work culture in Leeds that promotes employee growth and development. With hybrid working options, competitive benefits including a discretionary bonus and 28 days of holiday, and a commitment to strengthening financial governance, we provide a rewarding environment for qualified accountants looking to make a meaningful impact in finance risk and controls.
