At a Glance
- Tasks: Design and deploy data-driven collections strategies to improve customer outcomes.
- Company: Join a top-rated UK finance company focused on making credit work better for all.
- Benefits: Enjoy hybrid working, competitive salary, 28 days holiday, and a discretionary annual bonus.
- Other info: Be part of an inclusive culture that celebrates diversity and supports your wellbeing.
- Why this job: Make a real impact while developing your analytical skills in a supportive environment.
- Qualifications: Strong analytical skills with SAS or SQL; experience in customer strategy is a plus.
The predicted salary is between 30000 - 38003 £ per year.
Join us as a Collections Strategy Analyst! In this position, you'll design and deploy smart, data-driven collections strategies that link directly to our scorecard models, ensuring each approach lands effectively across the right customer and account groups. You'll dig into performance, constantly assessing cost and collections outcomes, while running champion-challenger tests using tools like SAS and SQL to uncover what truly works. From analysing contact-channel performance to spotting opportunities to eliminate waste, digitise processes or simplify the journey, you'll help drive continuous improvement every day. You'll also work closely with our Omni Channel Manager to bring new strategies to life, support automated solutions, and maintain a strong control environment, ensuring everything we do is compliant, efficient, and delivering great customer outcomes.
What we are looking for:
- Strong analytical capabilities using SAS or SQL and any other analytics packages.
- Experience of deploying collections and customer strategies with continuous improvements delivery through data driven insights and well-constructed trials would be desirable.
- Experience of translating complex business processes and data insights into simple views and language.
- Strong customer and commercial awareness.
- Influencing change through senior stakeholder management experience is a must have.
- Experience of Lean and Agile principles would be desirable.
If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for.
What you'll get:
- A discretionary annual bonus to reward your impact.
- 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover.
- Hybrid working for the best of both worlds - collaboration and focus.
- Free onsite parking, saving you time and money.
- Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more.
- Peace of mind with life assurance that supports your loved ones, no matter what.
- A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year.
- Encouragement to be your authentic self at work by joining one of our vibrant employee networks.
We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.
According to The Sunday Times, we're one of the best places to work in the UK. Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great.
Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times.
At Lowell, we're committed to helping you grow - both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you.
Apply today and bring your analytical mindset, curiosity, and drive to a team where your ideas genuinely influence how we work.
If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team.
Collections Strategy Analyst in Leeds employer: Lowell Group
Lowell Group is an excellent employer, offering a dynamic work culture in Leeds that promotes employee growth and development. With hybrid working options, competitive benefits including a discretionary bonus and 28 days of holiday, and a commitment to strengthening financial governance, we provide a rewarding environment for qualified accountants looking to make a meaningful impact in finance risk and controls.
StudySmarter Expert Advice🤫
We think this is how you could land Collections Strategy Analyst in Leeds
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Lowell Group.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Lowell Group might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Collections Strategy Analyst in Leeds
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Lowell Group will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Lowell Group. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Lowell Group confidence in your short-term commitment to the role.
How to prepare for a job interview at Lowell Group
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Lowell Group.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Lowell Group that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
