Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and deploy data-driven collections strategies to improve customer outcomes.
- Company: Join a top-rated UK finance company focused on making credit work better for everyone.
- Benefits: Enjoy hybrid working, competitive salary, 28 days holiday, and a discretionary annual bonus.
- Why this job: Make a real impact with your analytical skills in a supportive and dynamic environment.
- Qualifications: Strong analytical skills with SAS or SQL; experience in customer strategy is a plus.
- Other info: Be part of an inclusive culture that celebrates diversity and supports your wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Collections Strategy Analyst! In this position, you will design and deploy smart, data-driven collections strategies that link directly to our scorecard models, ensuring each approach lands effectively across the right customer and account groups. You will dig into performance, constantly assessing cost and collections outcomes, while running champion-challenger tests using tools like SAS and SQL to uncover what truly works. From analysing contact-channel performance to spotting opportunities to eliminate waste, digitise processes or simplify the journey, you will help drive continuous improvement every day. You will also work closely with our Omni Channel Manager to bring new strategies to life, support automated solutions, and maintain a strong control environment, ensuring everything we do is compliant, efficient, and delivering great customer outcomes.
What we are looking for:
- Strong analytical capabilities using SAS or SQL and any other analytics packages.
- Experience of deploying collections and customer strategies with continuous improvements delivery through data driven insights and well-constructed trials would be desirable.
- Experience of translating complex business processes and data insights into simple views and language.
- Strong customer and commercial awareness.
- Influencing change through senior stakeholder management experience is a must have.
- Experience of Lean and Agile principles would be desirable.
If you are excited about this role but do not meet every requirement, do not worry, still apply. Your unique perspective could be just what we are looking for.
What you will get:
- A discretionary annual bonus to reward your impact.
- 3% flexible benefits that you can tailor to suit your lifestyle, whether that is extra cash, more holiday, or added health cover.
- Hybrid working for the best of both worlds - collaboration and focus.
- Free onsite parking, saving you time and money.
- Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more.
- Peace of mind with life assurance that supports your loved ones.
- A culture that celebrates you and supports your wellbeing with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year.
- Encouragement to be your authentic self at work by joining one of our vibrant employee networks.
We are on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.
According to The Sunday Times, we are one of the best places to work in the UK. It is our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge.
Join us and from day one you will have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done.
At Lowell, we are committed to helping you grow - both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity, if you are passionate about making credit work better for everyone, we would love to hear from you.
Apply today and bring your analytical mindset, curiosity, and drive to a team where your ideas genuinely influence how we work.
If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team.
Collections Strategy Analyst employer: Lowell Group
Contact Detail:
Lowell Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Strategy Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Lowell. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your SAS and SQL skills. Be ready to discuss how you've used data to drive decisions in past roles. Show us your analytical prowess and how it can benefit our collections strategies!
✨Tip Number 3
Don’t just talk about your experience; share specific examples of how you've influenced change or improved processes. We love hearing about real-life scenarios that showcase your problem-solving skills and customer awareness.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and making a difference in the credit sector.
We think you need these skills to ace Collections Strategy Analyst
Some tips for your application 🫡
Show Off Your Analytical Skills: Make sure to highlight your experience with SAS or SQL in your application. We want to see how you've used these tools to drive data-driven insights and improve collections strategies.
Keep It Simple: When explaining your past experiences, try to translate complex processes into straightforward language. We love seeing how you can make data insights accessible and understandable for everyone.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with our Collections Strategy Analyst role. Show us why you're the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Lowell Group
✨Know Your Data Tools
Make sure you brush up on your SAS and SQL skills before the interview. Be ready to discuss how you've used these tools in past roles to drive data-driven insights and improve collections strategies.
✨Showcase Your Analytical Mindset
Prepare examples of how you've analysed performance metrics and implemented continuous improvements. Highlight any champion-challenger tests you've run and the outcomes they produced, as this will demonstrate your ability to make data work for you.
✨Simplify Complex Ideas
Practice explaining complex business processes and data insights in simple terms. This is crucial for translating your findings to stakeholders who may not have a technical background, so think of relatable examples to illustrate your points.
✨Engage with Stakeholders
Be ready to discuss your experience in managing senior stakeholders. Share specific instances where you've influenced change or driven strategy through effective communication and collaboration, as this is key for the role.