Lowell Group is seeking a proactive contact centre adviser to support customers by phone, reviewing accounts and helping them find affordable payment plans. You will explain options clearly, work with any litigation processes, and provide empathetic guidance to those in vulnerable situations.
Join a hybrid role with on-site parking and access to wellbeing initiatives, gym facilities, and a culture that recognises performance.
#J-18808-Ljbffr
Empathetic Call Centre Specialist | Hybrid + Bonus in Rothwell employer: Lowell Financial Services GmbH
At Lowell, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. Located in the dynamic Thorpe Park area of Leeds, our hybrid working model allows for a perfect balance between collaboration and focus, while our comprehensive benefits package, including a discretionary annual bonus and extensive wellbeing initiatives, ensures that our employees feel valued and supported. Join us and be part of a team that not only celebrates success but also empowers you to make a meaningful impact in the lives of our customers.
Contact Details:
Lowell Financial Services GmbH Recruitment Team