Lowell Financial Ltd is seeking a Planning & Service Delivery Team Lead in Leeds, operating on a hybrid model from Thorpe Park. You will manage a team of specialists to design and optimise contact strategies, ensuring campaigns are effective, compliant and customer-focused.
You will collaborate with operational teams and stakeholders, using data and insights to maximise performance and deliver the right customer experience every time.
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Hybrid Planning & Service Delivery Lead - Contact Centre in Leeds employer: Lowell Financial Ltd
Lowell Financial Ltd is an exceptional employer located in the vibrant city of Leeds, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from a hybrid working model, competitive remuneration, and opportunities for professional growth through continuous learning and development. With a focus on data-driven decision-making, you will be part of a forward-thinking team that values your insights and contributions, making it a rewarding place to advance your career.