At a Glance
- Tasks: Support managers with colleague relations and navigate sensitive employee cases.
- Company: Dynamic company in Leeds with a focus on colleague wellbeing.
- Benefits: Flexible benefits, hybrid working, 28 days holiday, and life assurance.
- Other info: Join a diverse team that celebrates authenticity and supports your growth.
- Why this job: Make a real impact on colleague experiences and shape workplace culture.
- Qualifications: Experience in Employee Relations and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
- Job Summary
- Summary Job Description Colleague Relations Business Partner
Join us as a Colleague Relations Business Partner at the heart of our operations, where you’ll work side by side with Managers and Team Leaders to navigate complex and sensitive ER cases with confidence, care and commercial focus.
Responsibilities
You’ll be a visible, hands‑on presence in the office, building strong, trusted relationships and becoming the go‑to adviser for real‑time support – guiding, challenging and developing leaders to take ownership of people matters.
Thriving in a fast‑paced, evolving environment, including periods of change, you’ll balance colleague experience, policy and business risk while driving fair and consistent outcomes.
Alongside managing complex cases, you’ll build manager capability, spot trends, and influence improvements, making this a fantastic opportunity for someone looking to grow their impact and shape how colleague relations is delivered.
Qualifications and Experience
- Strong experience in Employee Relations or Colleague Relations within a fast‑paced business.
- Confidence supporting complex and sensitive cases, including disciplinary, grievance, absence and performance matters.
- Experience partnering operational leaders, ideally within a contact centre or operations environment.
- Excellent judgement, with the ability to balance colleague experience, policy, commercial risk and business needs.
- A confident, practical communicator who can influence, challenge and build trust quickly.
- A proactive, solutions‑focused mindset, with the ability to spot themes and turn insight into meaningful improvements.
- Energy, curiosity and real drive to contribute, make an impact and help shape how colleague relations is delivered.
Benefits
- Discretionary annual bonus to reward your impact.
- 3% flexible benefits that you can tailor to suit your lifestyle, whether that’s extra cash, more holiday, or added health cover.
- Hybrid working for the best of both worlds—collaboration and focus.
- Free onsite parking, saving you time and money.
- 28 days of holiday plus public holidays, and the option to buy up to five more.
- Life assurance that supports your loved ones.
- Culture that celebrates you and supports your wellbeing with recognition awards, on‑site gym facilities and wellbeing initiatives.
- Encouragement to be your authentic self by joining employee networks such as Rise, Proud, Culture, or Spark.
- Equal Opportunity Employer
We welcome people from all backgrounds and experiences.
Whatever your identity—culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability—if you’re passionate about making credit work better for everyone, we’d love to hear from you.
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Colleague Relations Business Partner in Leeds employer: Lowell Financial Ltd
As a Colleague Relations Business Partner at our Thorpe Park location in Leeds, you will thrive in a dynamic and supportive work culture that prioritises employee wellbeing and development. With benefits like hybrid working, a discretionary annual bonus, and tailored flexible benefits, we empower our team to balance their professional and personal lives while making a meaningful impact on colleague relations. Join us to be part of a diverse and inclusive environment where your contributions are recognised and celebrated.
