Lead Scheme Operations Manager

Application Deadline: 31 October 2026

Department: Ops Hub

Employment Type: Full Time

Location: Birmingham, England, United Kingdom; Leeds, England, United Kingdom

Contract type: Permanent

Hours: 37.5 / week

Salary: circa £70,000 depending on experience

WFH policy: Employees are required to attend the office 2 days/week

Flexible working: Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight.

Reports to: Senior Lead Scheme Operations Manager

Deadline Note: We reserve the right to close the advert before the advertised deadline if there are a high volume of applications.

Role Summary: The Lead Scheme Operations Manager will lead Scheme Operations’ Data Assurance and Data Management capability, ensuring that operational data, models, registers and reporting are accurate, controlled and fit for purpose across the CfD, Capacity Market and new low‑carbon schemes. The role will establish effective data governance arrangements and assurance controls, provide operational insight through KPIs and dashboards, and translate data and reporting requirements into deliverable processes and system changes. Working closely with Data Engineering, Analytics, Technology and other stakeholders across LCCC, the role will lead data‑led process improvement, automation and operational readiness for new schemes and significant change. This senior role within Scheme Operations will lead and develop a small team, fostering a culture of ownership, collaboration and continuous improvement while supporting settlement integrity, regulatory compliance and operational excellence.

Key Responsibilities:

• Data governance and operational assurance
• Own Scheme Operations’ approach to data governance, quality and assurance across operational processes.
• Manage operational data models, registers and critical data inputs, embedding appropriate validation, reconciliation, review and exception controls.
• Ensure operational models, queries, processes, controls and reporting are documented and maintained through the knowledge management framework.
• Reporting, insight and performance
• Lead the development and maintenance of Scheme Operations KPIs, dashboards, internal and external reporting.
• Provide accurate and timely analytical insight to support operational decisions, risk management and senior stakeholder reporting, aligned with contractual and regulatory requirements.
• Change, automation and new‑scheme readiness
• Translate regulatory, contractual and operational requirements into clear process, data, reporting and system requirements.
• Work with Data Engineering, Analytics and Technology teams to prioritise and deliver automation and data‑led improvements.
• Provide data assurance for system and process changes, including validation, UAT and operational acceptance.
• Ensure data models, registers, reporting, controls and documentation are ready for new schemes and significant change.
• Support indexation and other regulatory or contractual change from a data and assurance perspective.
• Leadership and stakeholder management
• Lead and develop a small team, setting priorities and building capability in data management, assurance and continuous improvement.
• Manage competing priorities and coordinate delivery across Scheme Operations and cross-functional teams.
• Build effective relationships with internal teams, delivery partners and government or regulatory stakeholders, communicating complex data and assurance matters clearly.
• Promote a culture of ownership, collaboration and controlled operational delivery.
• Provide leadership and oversight of development projects, ensuring robust versioning, testing, release and deployment processes are in place and aligned to operational, audit and governance requirements.

Skills Knowledge and Expertise:

Essential:

• Experience developing and embedding operational processes, data-quality controls and reporting.
• Experience of data management, governance and/or assurance in a complex operational environment.
• Strong analytical and problem‑solving skills, with the ability to evaluate data, models and processes and identify effective improvements.
• Practical experience using SQL, Python, Power BI, advanced Excel or comparable tools to analyse data and improve processes.
• Experience leading people or workstreams, managing priorities and delivering through others.
• Experience translating regulatory, contractual or business requirements into process, data and system requirements, and supporting change through testing and implementation.

Desirable:

• Knowledge of the UK energy policy, regulatory and/or settlement environment (highly desirable).
• Knowledge of the CfD, Capacity Market or other low‑carbon support schemes.
• Experience of metering, settlement, financial or other high‑volume operational data.
• Experience working with data‑engineering, analytics, technology or product teams to deliver operational solutions.
• Familiarity with data warehouses, data pipelines, version control or collaborative development tools.
• Experience of document control, knowledge management or controlled operational documentation.
• Experience of Lean, Six Sigma or another recognised continuous‑improvement methodology.

Employee Benefits: As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. Key benefits that may be available depending on the role include:

• Annual performance based bonus, up to 10%
• 25 days annual leave, plus eight bank holidays
• Up to 8% pension contribution
• Financial support and time off for study relevant to your role, plus a professional membership subscription
• Employee referral scheme (up to £1500), and colleague recognition scheme
• Family friendly policies, including enhanced maternity leave and shared parental leave
• Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
• Three paid volunteering days a year
• Season ticket loan and cycle to work schemes
• Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
• Employee resource groups