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- Tasks: Lead and inspire your team across multiple stores in a vibrant retail environment.
- Company: Join Lovisa, the global leader in jewellery and hair accessories.
- Benefits: Enjoy competitive salary, bonuses, and amazing product discounts.
- Why this job: Be part of a dynamic team that celebrates fashion and customer service excellence.
- Qualifications: Experience in multi-site management and a passion for retail and fashion.
- Other info: Great career growth opportunities in a culturally diverse environment.
The predicted salary is between 36000 - 60000 £ per year.
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Lovisa is global, and its growth is infectiously energetic
See us at careers.lovisa.com
Locations: Portsmouth, Southampton, Poole (Nov), Hastings
Do you love the retail hype, and fashion is for you? Then apply today and join the jewellery and hair accessories market leader – Lovisa.
Responsibilities:
Managing all stores assigned within your region
Coach, develop and motivate your team
Lead your Managers in all aspects of store operations
Achieve monthly retail budgets and manage expense control
Controlling shrinkage by coaching your teams to manage within stores
Oversee management and recruitment of store teams, rosters and control of wages
Promote customer service excellence and identify areas of opportunity to improve customer satisfaction
Visual merchandising and ensuring store presentation is of the highest standards
Attract, recruit and induct new team members and promote a strong focus on succession planning within the teams
To be successful you will have:
Multi-site management experience for a fashion retailer
Ability to perform in a fast-paced, high volume retail environment
Strong people management skills and thorough understanding of performance management
Excellent planning and organisational skills
Strong commercial awareness and a proven track record of delivering results
Exceptional communication skills
A strong passion for retail, customer service and fashion
Lovisa will offer:
Competitive salary with bonuses and incentives
Great career opportunities
Exceptional product discounts
If this sounds like you, then express your passion and interest and apply today!
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
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Retail Cluster Manager employer: Lovisa
Contact Detail:
Lovisa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cluster Manager
✨Tip Number 1
Network like a pro! Connect with people in the retail industry, especially those who work at Lovisa. Attend events, join online forums, and don’t be shy to slide into DMs on LinkedIn. You never know who might help you land that interview!
✨Tip Number 2
Show your passion for fashion! When you get the chance to chat with someone from Lovisa, make sure to express your love for retail and customer service. Share your ideas on how you can contribute to their energetic growth – it’ll make you stand out!
✨Tip Number 3
Prepare for the interview by researching Lovisa’s values and culture. Think about how your experience aligns with their goals, especially in multi-site management and team development. We want to see that you’re not just a fit for the role, but for the Lovisa family!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lovisa team. So, get your application in and let’s make some retail magic happen!
We think you need these skills to ace Retail Cluster Manager
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail and fashion shine through! We want to see how excited you are about the industry and why you think Lovisa is the perfect fit for you.
Tailor Your CV: Make sure your CV highlights your multi-site management experience and people skills. We’re looking for someone who can lead and motivate teams, so showcase any relevant achievements that demonstrate your ability to deliver results.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff. This will help us see your potential quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lovisa
✨Know Your Retail Stuff
Make sure you brush up on your knowledge of the retail industry, especially in fashion. Understand Lovisa's brand values and their product range. This will help you demonstrate your passion for retail and show that you're genuinely interested in the company.
✨Showcase Your Leadership Skills
As a Retail Cluster Manager, you'll need to lead and motivate teams. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development. Be ready to discuss your approach to performance management and how you handle challenges.
✨Be Ready with Numbers
Since achieving monthly retail budgets is key, come prepared with examples of how you've met or exceeded targets in previous roles. Discuss your experience with expense control and managing shrinkage, as these are crucial for the role.
✨Customer Service is Key
Lovisa values customer satisfaction, so be prepared to talk about how you've improved customer service in your previous positions. Share specific strategies you've implemented to enhance the customer experience and how you plan to promote this within your teams.
