At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer experiences, and drive sales in a fast-paced retail environment.
- Company: Join JEWELLS, a trendy jewellery brand with ambitious global expansion plans.
- Benefits: Competitive salary, commission, career growth, jewellery allowance, and exciting incentives.
- Why this job: Be part of a growing brand and make a real impact while developing new skills.
- Qualifications: 2-3 years retail experience, leadership qualities, and a passion for fashion.
- Other info: Full training provided in Piercing & Jewellery Welding, with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Various Locations in UK ( Southampton, Essex) – FULL TIME / ONSITE
Our Story
At JEWELLS, we don’t just sell jewellery—we help people express themselves with confidence. Blending trend-led design with casual luxury, we create immersive retail experiences that go beyond jewellery, offering permanent jewellery, and curated luxury piercing services.
With ambitious global expansion plans (1,000 stores in 45 countries!), now is the perfect time to join our growing team.
About the Role
As Supervisor, you’ll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable retail experience.
You’ll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning—you’ll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services.
This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills.
What You’ll Do
- Deliver a world-class customer experience – Lead by example, ensuring every interaction is warm, personalised, and memorable.
- Support in driving sales & store performance – Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities.
- Become a trained expert in Piercing & Jewellery Welding – Support the team in delivering these specialist services to enhance the customer experience.
- Coach & develop the team – Help train, inspire, and empower your team to perform at their best.
- Operational excellence – Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly.
- Step up when needed – Confidently take charge in the Store Manager’s absence and act as a key point of communication.
What We’re Looking For
- 2-3 years’ retail experience within jewellery, fashion and/ or luxury retail.
- Leadership qualities – A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent.
- Customer-first mindset – Passionate about delivering an exceptional shopping experience.
- Become a trained expert in Piercing & Jewellery Welding – Support your team in delivering these specialist services – No prior experience needed, full certification provided!
- Results-driven – Confident with KPIs, sales targets, and store profitability.
- A proactive problem solver – Able to adapt, take initiative, and find solutions.
- Passion for fashion & styling – Keeps up with trends and understands the power of personalisation.
- Flexibility – Available for evenings, weekends, and peak trading periods.
Perks & Benefits
- Competitive Salary + Commission & Bonuses
- Career Growth – Develop your skills and grow with a global brand.
- Jewellery Allowance & Generous Team Discounts
- Full Training in Piercing & Jewellery Welding (Certification Provided)
- Exciting Incentives & Competitions
- Birthday Day Off
At JEWELLS, we celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
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Supervisor - Team Leader employer: Lovisa Pty Ltd
Contact Detail:
Lovisa Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Team Leader
✨Tip Number 1
Get to know the company! Before your interview, dive into JEWELLS' story and values. Understanding their mission to help people express themselves will not only impress them but also help you connect your own experiences to their goals.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or driven sales in your previous roles. Be ready to share how you can inspire others at JEWELLS to exceed those KPIs and create unforgettable customer experiences.
✨Tip Number 3
Be prepared to discuss your passion for fashion and styling. Bring up trends you love and how you can use that knowledge to enhance the customer experience. This shows you're not just about the job, but genuinely care about what JEWELLS stands for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JEWELLS family and ready to take on the exciting challenges ahead.
We think you need these skills to ace Supervisor - Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for jewellery and fashion shine through. We want to see how much you care about delivering an exceptional customer experience and how you can inspire others in the team!
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in jewellery or luxury sectors. We love seeing how your past roles have prepared you for this Supervisor position, so don’t hold back on those achievements!
Be Authentic: We’re all about personality! Don’t be afraid to let your unique voice come through in your application. Share your story and what makes you a great fit for our team at JEWELLS.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our fabulous team!
How to prepare for a job interview at Lovisa Pty Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into JEWELLS' story, values, and product offerings. Understand their approach to customer experience and how they blend trend-led design with casual luxury. This knowledge will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to motivate and inspire your team. Prepare examples from your past experiences where you've successfully led a team or driven sales. Highlight your ability to step up in challenging situations and how you can coach others to achieve their best.
✨Emphasise Your Customer-First Mindset
JEWELLS is all about delivering an unforgettable retail experience. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that demonstrate your passion for creating memorable interactions and how you can contribute to their customer-first philosophy.
✨Be Ready to Learn and Adapt
Since the role involves becoming a trained expert in Piercing & Jewellery Welding, express your enthusiasm for learning new skills. Talk about times when you've quickly adapted to new challenges or acquired new knowledge, showing that you're proactive and eager to grow within the company.