At a Glance
- Tasks: Lead a dynamic store team, drive sales, and deliver exceptional customer experiences.
- Company: JEWELLS is redefining luxury retail with innovative jewellery and self-expression services.
- Benefits: Enjoy competitive salary, bonuses, training, discounts, and a birthday day off!
- Other info: Full training in Piercing & Jewellery Welding provided—no experience needed!
- Why this job: Join a fast-growing brand that values creativity, leadership, and personal growth.
- Qualifications: 3+ years in retail leadership; passion for coaching and luxury customer service required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Store Manager role at Lovisa Pty Ltd.
JEWELLS isn’t just about jewellery—it’s about self-expression, confidence, and celebrating individuality. We blend trend-led design with casual luxury, offering immersive experiences beyond jewellery—permanent jewellery, fine line tattooing, and curated piercing services.
With 1,000 stores planned across 45 countries, now is the perfect time to lead, inspire, and grow with us.
About the Role
As Store Manager, you’re the driving force behind your store’s success. With strategic vision and hands-on leadership, you’ll create a dynamic, customer-first environment that delivers exceptional service, strong sales, and an empowered team. You’ll set the standard, ensuring every detail aligns with our luxury experience while taking ownership of store performance, customer engagement, and team development. You’ll also be trained in Piercing & Jewellery Welding, so you can support the store team in delivering these specialist services.
This is your opportunity to lead with passion, innovate with confidence, and be part of a brand that’s redefining luxury retail.
What You’ll Do
- Deliver an unforgettable customer experience – Lead by example, fostering long-term relationships and providing personalised styling and service.
- Drive sales & maximise store performance – Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success.
- Become a trained expert in Piercing & Jewellery Welding – Support your team in delivering these specialist services (full certification provided).
- Lead, coach & develop your team – Recruit, train, and inspire a high-performing team that embodies the JEWELLS brand.
- Ensure operational excellence – Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards.
- Be a strategic thinker – Identify opportunities for growth, customer engagement, and brand elevation.
- Own communication & collaboration – Act as the link between your store, leadership team, and brand HQ.
What We’re Looking For
- 3+ years’ store leadership experience within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey
- Passionate about coaching & leading teams – A natural motivator who drives performance.
- Customer-obsessed & service-driven – Thrives on delivering a luxury experience.
- Strong commercial acumen – Confident in sales analysis, KPIs, and action planning.
- Become a trained expert in Piercing & Jewellery Welding – Support the team in delivering these specialist services to enhance the customer experience – No prior experience needed, full certification provided!
- Results-oriented & solutions-focused – A proactive leader who takes initiative.
- Loves fashion, jewellery, and styling trends – Brings creativity and vision.
- Flexible availability – Willing to work evenings, weekends, and key trading periods.
- Competitive Salary + Commission & Bonuses
- Career Growth – Be part of a fast-growing, globally expanding brand.
- Piercing & Jewellery Welding Training & Certification
- Jewellery Allowance & Generous Discounts
- Exciting Incentives & Competitions
- A Birthday Day Off
At JEWELLS, we celebrate diversity and are committed to an inclusive workplace.
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Store Manager in Greenhithe employer: Lovisa Pty Ltd
At Lovisa, we pride ourselves on being a dynamic and inclusive employer that fosters a vibrant work culture in the heart of the UK fashion scene. Our commitment to employee growth is evident through our leadership development programmes, ensuring that you not only thrive in your role as Assistant Store Manager but also have the opportunity to advance your career in the fast-paced retail environment. Join us to be part of a team that values creativity, teamwork, and a passion for delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Greenhithe
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Lovisa Pty Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Lovisa Pty Ltd!
We think you need these skills to ace Store Manager in Greenhithe
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Lovisa Pty Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Lovisa Pty Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Lovisa Pty Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Lovisa Pty Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
