Retail Cluster Manager

Overview

Lovisa is fast-fashion Retail. Lovisa is global, and its growth is infectiously energetic. See us at careers.lovisa.com

Locations: Portsmouth, Southampton, Poole (Nov), Hastings

Do you love the retail hype, and fashion is for you? Then apply today and join the jewellery and hair accessories market leader – Lovisa.

Responsibilities

• Managing all stores assigned within your region
• Coach, develop and motivate your team
• Lead your Managers in all aspects of store operations
• Achieve monthly retail budgets and manage expense control
• Controlling shrinkage by coaching your teams to manage within stores
• Oversee management and recruitment of store teams, rosters and control of wages
• Promote customer service excellence and identify areas of opportunity to improve customer satisfaction
• Visual merchandising and ensuring store presentation is of the highest standards
• Attract, recruit and induct new team members and promote a strong focus on succession planning within the teams

To Be Successful You Will Have

• Multi-site management experience for a fashion retailer
• Ability to perform in a fast-paced, high volume retail environment
• Strong people management skills and thorough understanding of performance management
• Excellent planning and organisational skills
• Strong commercial awareness and a proven track record of delivering results
• Exceptional communication skills
• A strong passion for retail, customer service and fashion

Lovisa Will Offer

• Competitive salary with bonuses and incentives
• Great career opportunities
• Exceptional product discounts

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

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