At a Glance
- Tasks: Lead a dynamic store team, drive sales, and deliver exceptional customer experiences.
- Company: JEWELLS is redefining luxury retail with innovative jewellery and self-expression services.
- Benefits: Enjoy competitive salary, bonuses, training, discounts, and a birthday day off!
- Other info: Full training in Piercing & Jewellery Welding provided—no experience needed!
- Why this job: Join a fast-growing brand that values creativity, leadership, and personal growth.
- Qualifications: 3+ years in retail leadership; passion for coaching and luxury customer service required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Store Manager role at Lovisa Pty Ltd.
JEWELLS isn’t just about jewellery—it’s about self-expression, confidence, and celebrating individuality. We blend trend-led design with casual luxury, offering immersive experiences beyond jewellery—permanent jewellery, fine line tattooing, and curated piercing services.
With 1,000 stores planned across 45 countries, now is the perfect time to lead, inspire, and grow with us.
About the Role
As Store Manager, you’re the driving force behind your store’s success. With strategic vision and hands-on leadership, you’ll create a dynamic, customer-first environment that delivers exceptional service, strong sales, and an empowered team. You’ll set the standard, ensuring every detail aligns with our luxury experience while taking ownership of store performance, customer engagement, and team development. You’ll also be trained in Piercing & Jewellery Welding, so you can support the store team in delivering these specialist services.
This is your opportunity to lead with passion, innovate with confidence, and be part of a brand that’s redefining luxury retail.
What You’ll Do
- Deliver an unforgettable customer experience – Lead by example, fostering long-term relationships and providing personalised styling and service.
- Drive sales & maximise store performance – Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success.
- Become a trained expert in Piercing & Jewellery Welding – Support your team in delivering these specialist services (full certification provided).
- Lead, coach & develop your team – Recruit, train, and inspire a high-performing team that embodies the JEWELLS brand.
- Ensure operational excellence – Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards.
- Be a strategic thinker – Identify opportunities for growth, customer engagement, and brand elevation.
- Own communication & collaboration – Act as the link between your store, leadership team, and brand HQ.
What We’re Looking For
- 3+ years’ store leadership experience within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey
- Passionate about coaching & leading teams – A natural motivator who drives performance.
- Customer-obsessed & service-driven – Thrives on delivering a luxury experience.
- Strong commercial acumen – Confident in sales analysis, KPIs, and action planning.
- Become a trained expert in Piercing & Jewellery Welding – Support the team in delivering these specialist services to enhance the customer experience – No prior experience needed, full certification provided!
- Results-oriented & solutions-focused – A proactive leader who takes initiative.
- Loves fashion, jewellery, and styling trends – Brings creativity and vision.
- Flexible availability – Willing to work evenings, weekends, and key trading periods.
- Competitive Salary + Commission & Bonuses
- Career Growth – Be part of a fast-growing, globally expanding brand.
- Piercing & Jewellery Welding Training & Certification
- Jewellery Allowance & Generous Discounts
- Exciting Incentives & Competitions
- A Birthday Day Off
At JEWELLS, we celebrate diversity and are committed to an inclusive workplace.
#J-18808-LjbffrStore Manager in Greenhithe employer: Lovisa Pty Ltd
Lovisa Pty Ltd is an excellent employer for those passionate about fashion and customer service, offering a vibrant work culture in Hastings. With comprehensive training programs and a supportive team environment, employees have ample opportunities for personal and professional growth while engaging with customers in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Greenhithe
✨Tip Number 1
Familiarise yourself with the latest trends in jewellery and luxury retail. Being knowledgeable about current styles and customer preferences will help you stand out during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the jewellery and luxury retail sectors. Attend industry events or connect with people on platforms like LinkedIn to gain insights and potentially get referrals that could lead to an interview.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven sales and improved customer experiences in previous roles.
✨Tip Number 4
Research JEWELLS as a brand and understand their values and mission. Tailoring your conversation to align with their focus on individuality and luxury will show your genuine interest in becoming part of their team.
We think you need these skills to ace Store Manager in Greenhithe
Some tips for your application 🫡
Understand the Brand:Familiarise yourself with JEWELLS and their unique approach to luxury retail. Highlight your understanding of their values, such as self-expression and individuality, in your application.
Tailor Your CV:Ensure your CV reflects relevant experience in store management, particularly in jewellery, fashion, or luxury retail. Emphasise your leadership skills and any achievements related to sales performance and team development.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've driven sales and created exceptional customer experiences in previous roles.
Highlight Relevant Skills:In your application, emphasise skills that align with the job description, such as commercial acumen, coaching abilities, and a proactive approach to problem-solving. Make sure to mention your enthusiasm for fashion and jewellery trends.
How to prepare for a job interview at Lovisa Pty Ltd
✨Show Your Passion for Customer Experience
As a Store Manager, your ability to deliver an unforgettable customer experience is crucial. Be prepared to share specific examples of how you've fostered long-term relationships with customers and provided personalised service in your previous roles.
✨Demonstrate Your Leadership Skills
Highlight your experience in leading and developing teams. Discuss your coaching style and how you've motivated your team to achieve sales targets and KPIs. Companies want to see that you can inspire others and drive performance.
✨Be Ready to Discuss Sales Strategies
Prepare to talk about your commercial acumen and how you've successfully maximised store performance in the past. Bring examples of how you've analysed sales data and implemented action plans to improve results.
✨Express Your Creativity and Vision
Since JEWELLS values creativity in fashion and jewellery, be ready to share your ideas on trends and how you would enhance the customer experience. Show that you can think strategically about brand elevation and customer engagement.
