Assistant Store Manager

Assistant Store Manager

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a luxury retail experience and support team growth while driving sales.
  • Company: JEWELLS creates modern, trend-led jewellery that celebrates individuality and confidence.
  • Benefits: Enjoy competitive salary, commission, career growth, training opportunities, and generous discounts.
  • Why this job: Join a dynamic team shaping the future of casual luxury with global expansion plans!
  • Qualifications: 2-3 years in retail, strong leadership skills, and a passion for customer service.
  • Other info: Flexible schedule required; we celebrate diversity and encourage all backgrounds to apply.

The predicted salary is between 28800 - 43200 £ per year.

Eldon Square, Newcastle Upon Tyne

Our Story

At JEWELLS, we don’t just sell jewellery—we help people express themselves with confidence. Blending trend-led design with casual luxury, we create immersive retail experiences that go beyond jewellery, offering permanent jewellery, fine line tattooing, and curated piercing services.

With ambitious global expansion plans (1,000 stores in 45 countries!), now is the perfect time to join our growing team.

About the Role

As Assistant Store Manager , you’ll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable luxury retail experience.

You’ll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning—you’ll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services.

This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills.

What You’ll Do:

  • Deliver a world-class customer experience – Lead by example, ensuring every interaction is warm, personalised, and memorable.
  • Support in driving sales & store performance – Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities.
  • Become a trained expert in Piercing & Jewellery Welding – Support the team in delivering these specialist services to enhance the customer experience.
  • Coach & develop the team – Help train, inspire, and empower your team to perform at their best.
  • Operational excellence – Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly.
  • Step up when needed – Confidently take charge in the Store Manager’s absence and act as a key point of communication.

What We’re Looking For:

  • 2-3 years’ retail experience within jewellery, fashion and/ or luxury retail.
  • Leadership qualities – A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent.
  • Customer-first mindset – Passionate about delivering an exceptional shopping experience.
  • Become a trained expert in Piercing & Jewellery Welding – Support your team in delivering these specialist services – No prior experience needed, full certification provided!
  • Results-driven – Confident with KPIs, sales targets, and store profitability.
  • A proactive problem solver – Able to adapt, take initiative, and find solutions.
  • Passion for fashion & styling – Keeps up with trends and understands the power of personalisation.
  • Flexibility – Available for evenings, weekends, and peak trading periods.

Perks & Benefits:

  • Competitive Salary + Commission & Bonuses
  • Career Growth – Develop your skills and grow with a global brand.
  • Jewellery Allowance & Generous Team Discounts
  • Full Training in Piercing & Jewellery Welding (Certification Provided)
  • Exciting Incentives & Competitions
  • Birthday Day Off

At JEWELLS, we celebrate diversity and inclusivity, welcoming applicants from all backgrounds.

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Assistant Store Manager employer: Lovisa Pty Ltd

At JEWELLS, located in the vibrant Eldon Square of Newcastle upon Tyne, we pride ourselves on being more than just a jewellery retailer; we are a community that values creativity, individuality, and personal growth. Our supportive work culture fosters collaboration and empowers employees to thrive, with ample opportunities for career advancement and skill development, including specialized training in piercing and permanent jewellery. Join us to be part of an exciting journey as we expand globally, all while enjoying competitive salaries, generous discounts, and a unique birthday day off, making JEWELLS an exceptional place to build a rewarding career.
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Contact Detail:

Lovisa Pty Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Familiarize yourself with the JEWELLS brand and its mission. Understanding their approach to casual luxury and customer experience will help you align your answers during the interview with their values.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully supported a team in a retail environment. Highlight any experiences where you’ve driven sales or improved customer satisfaction.

✨Tip Number 3

Be ready to discuss your understanding of KPIs and how you can contribute to achieving them. Think of specific metrics you've worked with in the past and how they relate to driving sales and operational efficiency.

✨Tip Number 4

Prepare to demonstrate your passion for casual luxury. Share personal stories or experiences that reflect your enthusiasm for the brand and its products, as this will resonate well with the hiring team.

We think you need these skills to ace Assistant Store Manager

Customer Service Excellence
Leadership Skills
Team Collaboration
Sales Strategy Implementation
Operational Efficiency
Inventory Management
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Results-Driven Mindset
Attention to Detail
Proactive Attitude
Coaching and Training Skills
Understanding of KPIs

Some tips for your application 🫡

Understand the Brand: Familiarize yourself with JEWELLS' mission and values. Highlight your passion for casual luxury and how it aligns with their vision in your application.

Tailor Your CV: Emphasize your retail experience, particularly in customer service and operations. Showcase any leadership roles or responsibilities you've had that demonstrate your ability to support a team.

Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the brand. Mention specific examples of how you've driven sales or improved customer experiences in previous positions.

Showcase Your Skills: In your application, highlight your exceptional customer service skills and your proactive approach to challenges. Provide examples of how you've contributed to team objectives and supported talent development.

How to prepare for a job interview at Lovisa Pty Ltd

✨Show Your Passion for Casual Luxury

Make sure to express your enthusiasm for the JEWELLS brand and its mission. Share how you connect with the concept of casual luxury and how it resonates with your personal style.

✨Demonstrate Leadership Skills

Prepare examples from your past experiences where you successfully led a team or supported your manager. Highlight how you foster collaboration and growth within your team, as this is crucial for the Assistant Store Manager role.

✨Focus on Customer Experience

Be ready to discuss how you would deliver a world-class customer experience. Share specific strategies you’ve used in the past to build strong relationships with customers and provide personalized service.

✨Understand Sales and KPIs

Familiarize yourself with basic sales strategies and key performance indicators (KPIs). Be prepared to discuss how you can contribute to achieving sales targets and maximizing profit in the store.

Assistant Store Manager
Lovisa Pty Ltd
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  • Assistant Store Manager

    Newcastle upon Tyne
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-04-23

  • L

    Lovisa Pty Ltd

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